NET Recruit are partnering with a services business to recruit an Administrator to join the customer service team in Ringwood.Your RoleWhile in this position your duties may include but will not be limited to:
* Supporting the team and senior management with hands-on, high quality administrative support
* Communicating with both customers and technicians or internal teams about services and scheduled work
* Providing updates to customers on ETAs and the completion of jobs
* Assisting the team with providing information to answer any customer queries or information requests
* Providing support in liaising directly with customers, including handling incoming calls, emails and portal requests and providing information for billing and invoicing
* Seeking opportunities for improvement where possible
You MUST HavePlease apply ONLY if you meet the following criteria:
* Have good experience within administration, as well as customer service
* Possess excellent communication skills, particularly in written forms, as well as via the telephone
* Strong working knowledge of IT services, including Microsoft Office
* Strong organisational skills, attention to detail and the ability to handle multiple tasks
Your OpportunityPossessing decades of experience in delivering exceptional products and services to their clients, this business is a marke...