WHO ARE WE? We are Circle Health Group. We are the number one independent provider of hospital services in this country, with more than 50 hospitals, 6000 specialists and 2 million patient visits each year. We offer high quality, safe, accessible and affordable healthcare. We want to be the most innovative and patient focused healthcare organisation. WHO ARE YOU? You make sure that standards of patient care are consistently applied and maintained. You maintain and enhance customer service and satisfaction. You promote and safeguard the wellbeing and interests of all patients, employees and visitors. WHAT DO YOU DO? You oversee day-to-day clinical service delivery, with a high degree of professionalism, ensuring effective deployment of staff and provision of a high quality, responsive, patient focused service. You maintain proactive relationships with Consultant Radiologists on all clinical aspects of Imaging service delivery and support the Director of Clinical Services (DCS) / Clinical Services Manager for Imaging (CSM) in ensuring the radiologist workforce is managed efficiently and maximised to full potential. You support the CSM for Imagng / DCS by attending any relevant meetings with Consultant Radiologists to discuss any clinical and operational issues. You build and maintain excellent multi-disciplinary consultant relations, ensuring clinical service delivery meets clinical requirements. You will be responsible for supporting the CSM for Imaging / DCS with achieving regulatory compliance of imaging services within your hospital. You monitor all revenue capture procedures and ensure that charges are completed, checked and dispatched in a timely manner. You will comply with all Policies, SOP's and WI's relevant to your role and proactively manage the team to ensure their compliance is achieved also. You will ensure that a robust governance framework is embedded within the department, focusing on delivering evidence based practice, patient safety, quality and patient-centered care. You conduct radiographic examinations as an autonomous practitioner and as part of a multi professional team in line with professional & departmental standards. You participate in supervision, training and peer review within your area of competence / expertise. You will work closely with the appointed RPS and RPA/MPE for the service to ensure that the imaging department complies with all statutory regulations. You comply with all relevant mandatory and role-specific training as defined within Circle Health Group's mandatory training matrix. WHAT DO YOU HAVE? Previous experience of working within the acute and / or independent healthcare sector in a Senior Radiographer or Imaging Lead / Manager role. Experience of customer care, including interacting with challenging customers and situations. A Degree or Diploma in Diagnostic Radiography. Health & Care Professions Council (HCPC) registration. A minimum of 2 years supervisory experience within a multi-modality imaging department. A wide general radiographic background with expertise in one or more specialised areas. Clinical Imaging IT systems - Familiarity with PACS, RIS, IEP and Electronic Patient Records (EPR). Knowledge of the healthcare service sector and the systems and processes used. Adherence to The Society and College of Radiographers (SCoR) Code of Professional Conduct and meet the HCPC's Standards of Proficiency for Radiographers. Knowledge of radiation regulations; IR(ME)R & Ionising Radiation Regulations (IRR.) WHAT SORT OF PERSON ARE YOU? You are a great communicator with different people at different levels. You are an excellent judge and decision maker. You are a highly effective problem solver. You are proactive and driven to succeed. You are punctual, committed and reliable. You are flexible and adaptable. WHAT ELSE? This is intended as an outline of the general areas of activity. This is not exhaustive and may change due to future changes and developments. You have to maintain your knowledge and conduct your duties responsibly with the guidance of the Health & Safety at Work Act. You treat all patient information as confidential and would only breach confidence if you felt that a patient or member of staff was at risk of harm.