At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here. Your Responsibilities Description The IBA Business Partner will be responsible for the delivery of the IBA financial targets for designated Business Units, through building and maintaining excellent relationships with the Accounting Teams, BUs, and relevant Stakeholders. To maximize cash flow to meet Carrier settlement terms, reduce exposure and enhance customer service. Provide oversight to key stakeholders ensuring issues are managed promptly and effectively. Key responsibilities of the role: Build and maintain ongoing relationships with IBA and key BUs across the UK and India Provide strong visibility within the BUs to facilitate resolution of queries Facilitate regular meetings with the BU, where possible on a face-to-face basis, to achieve successful outcomes Manage the metrics to ensure all action is taken to achieve these Management of B&DD positions, performing a hand-on approach where necessary to reduce the bad debt position Provide guidance in the recovery of funded positions Manage escalations, prioritising urgent activity Work with the Head of Service to manage effective escalation processes and procedures between IBA and the BU’s Produce Exec summary for stakeholders Candidate Profile Competencies: Previous experience within IBA Good understanding and experience of insurance broking accounts internal and external processes Strong stakeholder management skill set Excellent verbal and written communication skills Experience of query and issue resolution Excellent negotiation skills Ability to identify opportunities for improvements to practices and procedures Ability to assess and prioritise workload effectively and efficiently evaluating importance and prioritising accordingly Equal Opportunity Statement Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity. At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success. About Lockton Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000 Associates doing business in over 100 countries are empowered to do what’s right every day. At Lockton, we believe in the power of all people. You belong at Lockton. How We Will Support You At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it. We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing. No Agencies Please Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.