Are you ready to embark on an exciting career in the maritime industry? The Company is a leader in innovative maritime technology, is on the lookout for a dedicated Maritime Operations Support Assistant to join their growing team. This is a unique opportunity to make a tangible impact by supporting global maritime safety and operational excellence.
Location: Poole, Dorset, UK
Starting salary: £26,000 - £30,000 per annum depending on experience.
Hours: The shift patterns are 9am-9pm 4 days on 4 days off covering 7 days a week.
About the Company
We are at the forefront of maritime intelligence, leveraging progressive technology to ensure our clients' vessels navigate safely and effectively across the world's oceans. With a modern and supportive work environment, we pride ourselves on fostering growth, innovation, and excellence.
Why Join?
1. Exceptional training: We pride ourselves on structured training from the ground up on a near persistent basis.
2. Career progression: Explore exciting opportunities for professional growth in a forward-thinking company.
3. Health & wellbeing: Access healthcare benefits after just 3 months of employment.
4. Generous leave: Enjoy 25 days of annual holiday plus bank holidays.
5. Exciting workspace: Work in a vibrant, open-plan office designed for collaboration and productivity.
6. Convenient parking: Free on-site parking for all employees.
Your Role - Key responsibilities
As a Maritime Operations Support Assistant, you will be at the heart of our operations, ensuring client vessels are safe, compliant, and well-informed. Your responsibilities will include:
1. Maritime security updates: Providing captains with real-time security information and updates.
2. Client support: Handling client queries efficiently via email and phone to maintain high standards of service.
3. Route monitoring: Monitoring vessel routes for safety, compliance, and risk management.
4. Incident alerts: Issuing real-time maritime security incident alerts to ensure client awareness.
5. Risk reporting: Preparing comprehensive Route Risk Reports to support operational decisions.
6. Data management: Logging and maintaining accurate records to ensure operational efficiency.
What you bring - Required skills and experience
1. Technical IT proficiency: Competent in using Microsoft Office applications and other digital tools.
2. Attention to detail: Meticulous in monitoring, recording, and reporting data accurately.
3. Excellent communication skills: Strong verbal and written communication abilities to liaise effectively with clients and teams.
4. Maritime expertise preferred but not essential: Some experience in the maritime sector would be helpful, either at sea or in shore-based operations.
What We Offer
Joining means becoming part of a supportive and innovative team where your contributions matter. You'll benefit from:
1. A collaborative and modern workplace in Poole.
2. Opportunities to grow and develop your career within a forward-thinking company.
3. A chance to play a pivotal role in safeguarding global maritime operations.
Ready to progress?
If you're passionate about learning maritime operations and eager to contribute to a fast-growing company making waves in the industry, we'd love to hear from you. If you are interested, please submit an up-to-date CV and also feel free to give us a call and ask for Alan or Monika.
The company is an equal opportunities employer; we welcome applications from candidates of all backgrounds and experiences.
Job Info
Job Title: Maritime Operations Support Assistant
Company: CV-Library
Location: Bournemouth, Dorset
Posted:
Closes: Jan 12th 2025
Sector: Customer Services
Contract: Permanent
Hours: Full Time
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