We are looking for a General Lab Engineer (GLE) to join the team located at one of our client sites. The role assists in the provision of a high-quality engineering service to a range of robotic systems within the R&D community. Through prompt fault finding and efficient maintenance planning, we ensure maximum uptime of all robotic systems, supporting increased time for science for our customer. Work closely with all members of the iLS team and provide a proactive and focused approach, optimizing service delivery and automation uptime.
Key Responsibilities:
* Ensure prompt, flexible, customer-focused equipment support whilst maintaining compliance with statutory, regulatory, and engineering standards.
* Diagnose faults on complex equipment and systems utilizing multi-disciplinary support internal and external to the team to produce satisfactory solutions.
* Plan & carry out engineering maintenance and commissioning work associated with scientific equipment and systems in a safe, cost-effective manner to ensure minimum business disruption.
* Use technical knowledge to identify and source components and services.
* Create, manage, and review supporting documentation e.g., service reports.
* Support users in the preparation/design of operating procedures, SOPs, Change Control, and the deviation, manuals, and drawings.
* Manage the availability of essential spares to support the range of equipment and systems used within the R&D facilities in a cost-effective manner.
* Support contract management in the set-up, renewal, and budget of contracts.
* Monitor the performance of the scientific equipment and systems using Key Performance Indicators to instigate improvements and influence changes.
* Support the PKI Management Team to ensure all activities are completed.
* Ensure that a full and detailed task-specific Risk Assessment/Method Statement is completed prior to any work commencing.
* Take reasonable care for the health and safety of themselves and of other persons who could be affected by their acts or omissions.
* Report any accidents or near misses that they experience, or witness, to their Line Management.
* Co-operate and assist in all aspects of health and safety procedures introduced by management for their well-being.
* Wear personal protective equipment when conditions require or when required to do so by the relevant risk assessment, method statement, or mandatory signage.
Critical Skills:
* Experience within the Laboratory Instrument Support sector across a wide range of scientific equipment.
* Ideal candidate will be currently working as a laboratory engineer with any of centrifuges, incubators, balances, vacuum pumps, fridges, freezers, water purifiers, plate washers/readers.
* Very strong relationship management and excellent communication skills/influencing skills.
* Ability to work to own initiative but team-oriented and able to work with minimal supervision.
* Strong analytical skills with proven ability to break down and solve complex problems in a logical and structured approach.
* Knowledge and understanding of EHS procedures.
* Experience of working in a fast-paced, operational environment.
* Strong written and verbal communication skills.
* High customer focus.
Basic Qualifications:
* Technical Engineering Qualification or Apprenticeship.
* L3 engineering discipline.
* Experience within the Laboratory Instrument Support sector.
* PC literate in Microsoft packages (Word, Excel, PowerPoint, etc.).
Working Environment:
* Role is site-based on a customer site.
* Must be able to work in a laboratory, controlled environments requiring personal protective equipment (e.g., lab coat, safety glasses, etc.).
* Must be able to remain in a stationary position more than 25% of the time.
* The person needs to occasionally move between labs, corridors, adjoining rooms, and buildings onsite, frequently operating around instruments, objects, tools, or controls, which will require regularly bending, squatting, stretching, and reaching to perform in a service function.
* May be required to complete Medical Clearance, Respiratory Protection Training, and Fit Testing to wear a respirator as protection against hazards present in the laboratory environment.
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