Customer Care Manager
Our Mission – Homes, people, and communities to be proud of.
Our Vision – Striving to improve life experiences and opportunities.
New Year, New Challenges! We have various vacancies within Almond offering exciting opportunities in existing and new posts with the company. This is an exciting time to join Almond, as we embark on a journey towards achieving customer service excellence as part of our five-year business plan.
We would like to invite you to come along on Friday 10th January between 1330-1530hrs where members of the teams will be available to discuss the roles in further detail.
Customer Care Manager
Full Time. Permanent. Salary £46,975 - £59,027 (DOE)
This is another dynamic new role within our Housing Management Team and will play a pivotal role in enhancing customer satisfaction and building lasting relationships with our customers. You will operate across all levels of the organisation, driving forward the Association’s strategies while directly engaging with front-line operations.
What will we offer you?
We offer a 36-hour working week over Monday to Friday. (Currently with a 9-day fortnight trial in place, where every other Friday is a rest-day)
We actively promote a healthy work/life balance. We have access to online Health and Wellbeing services and to help promote a healthy lifestyle, we also contribute to your gym membership.
Our pension scheme is active from the day you join us, and we contribute 10% towards it.
Location – Our office is based in Livingston however we are open to location, as stated in our Hybrid Working Policy.
Closing date for all vacancies – Mon 13 January 2025.
Interviews will be held January and February 2025.
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