Job Description About the role To be the first line of contact for a group of service users and care workers, to ensure the schedule of care visits is accurate and communicated to the care workers, to ensure the delivery of care to all service users is safe and maintained at a high standard. To recruit, train and retain a team of care workers and ensure they meet the requirements of CQC, LA’s and CCG’s. To lead and motivate staff in your designated areas to meet the personal care needs of service users in a way that respects the dignity of the individual and promotes independence. To actively promote service user satisfaction in the services they receive. To ensure the implementation of minimum National Care Standards as outlined in the Care Standards Act 2000. To help develop the business by means of arranging visits with care managers/local authority and private service users, attend Job fairs etc.to interview new recruits and deal with ensuring all paperwork is kept up to date. What you’ll get We offer thorough training and the opportunity to develop through self-directed learning, coaching conversations, e-learning modules and access to further qualifications and courses. You’ll have the support to develop your career, either within your branch or the wider City & County Healthcare Group. We’ll also empower you to feel proud of the impactful and meaningful work that you do. We’ll reward you with a benefits package that includes wellbeing resources, financial advice and up to 14% discount at over 40 retailers including Tesco, John Lewis and many more. We will also offer you: 22 Days Holiday (increasing to 25 days after 3 year’s service) plus bank holidays Occupational Maternity Pay & Adoption Pay Occupational Paternity Pay Death in Service Payment Occupational Sick Pay subject to terms and conditions and qualifying period