Job summary Job Summary Dr Majid and Partners, Spring House Surgery, are look for an enthusiastic, well organised member to help us continue to achieve high standards in delivering Primary Care to our patients. Main duties of the job Main Duties The successful candidate will be responsible for the first patient contact and triage patients to the correct clinical practitioner. You will need to be able to multitask and work under pressure and meet deadlines. The role is primarily working in a very busy reception. Experience of General Practice or Health Care would be desirable. Experience of working on EMIS clinical system would also be an advantage, but training will be given. About us About us We are a medium size practice support by an excellent clinical and administrative team. We are also a GP training practice. High achieving practice in QoF, Bolton Quality Contract and all Enhanced Services. We are also members of the Chorley Roads Primary Care Network. Date posted 20 January 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Full-time, Flexible working Reference number A0314-25-0001 Job locations 555 Chorley Old Road Bolton BL1 6AF Job description Job responsibilities Job Description Dealing with patients face to face in Reception. Dealing with patients on the telephone. Booking of appointments and triage to the correct clinician. Taking messages, dealing with repeat prescription requests. Monitoring of On-line Consult emails. Saving patient documentation/information within patients medical records. Actioning general day to day administrative tasks. Contacting patients when necessary. Receiving patients samples for testing and ensuring patient details are correctly recorded. Ensuring all reception areas are clean and tidy. Handover to all unresolved issues at the end of your working day. Provide additional cover during holidays and sick leave. Job description Job responsibilities Job Description Dealing with patients face to face in Reception. Dealing with patients on the telephone. Booking of appointments and triage to the correct clinician. Taking messages, dealing with repeat prescription requests. Monitoring of On-line Consult emails. Saving patient documentation/information within patients medical records. Actioning general day to day administrative tasks. Contacting patients when necessary. Receiving patients samples for testing and ensuring patient details are correctly recorded. Ensuring all reception areas are clean and tidy. Handover to all unresolved issues at the end of your working day. Provide additional cover during holidays and sick leave. Person Specification Qualifications Essential Good basic education GCSE qualifications for equivalent, preferably in English and Maths. Good IT skills, keyboard ability, knowledge and accuracy. Desirable Qualification in Reception or Business Studies. Knowledge and Skills Essential Good Communication Skills Desirable IT Skills, previously worked in Primary care and experience with EMIS Experience Essential Previous reception or customer service experience Desirable Experience working within a GP Practice. Person Specification Qualifications Essential Good basic education GCSE qualifications for equivalent, preferably in English and Maths. Good IT skills, keyboard ability, knowledge and accuracy. Desirable Qualification in Reception or Business Studies. Knowledge and Skills Essential Good Communication Skills Desirable IT Skills, previously worked in Primary care and experience with EMIS Experience Essential Previous reception or customer service experience Desirable Experience working within a GP Practice. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Spring House Surgery Address 555 Chorley Old Road Bolton BL1 6AF Employer's website https://www.springhousesurgery.nhs.uk/ (Opens in a new tab)