Posting End Date: January 14, 2025 Join John Lewis or Waitrose today If you've ever stepped through the doors of a John Lewis or Waitrose shop, shopped online, or seen any of our adverts, you'll know there's something unique about us. That unique proposition is our Partners. As co-owners they have a say in our business and receive a share of the profits, so they put time and effort into making it work. Our Partners are the reason we're the success we are. They're our secret sauce; the opportunity for us to differentiate. Job Summary: As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate Partners serving food lovers. When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping. Contributing to the efficient and productive running of the shop in a friendly and welcoming team. Job Description: Due to its nature, you need to be 18-years or older to work in this role. Key Responsibilities You'll typically start your day in store and you'll be responsible for: - Checking your delivery routes for the day. - Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers. - Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety. - Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority. - Helping customers with their shopping and building a rapport with them based on trust and service. - Supporting the wider shop team when required with general shopkeeping tasks. Essential skills/experience you'll need - Full valid B-Category UK manual driving licence with no more than 6-points. - Great customer service skills. -Time management skills. - Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages). - Comfortable working independently with the ability to be self motivated and adaptable. - IT literate. Desirable skills/experience you may have - Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed. Pay: £12.47 Hourly Scheduled Weekly hours: 22 Worker Type: Permanent Partner Job Level: Partnership Level 10 Hours of Work: Varied hours of full and/or part time work across seven days to include early starts, late finishes, evenings and weekends. At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you're at your best when you're free to be yourself. Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It's why we've set our own aim to become the UK’s most inclusive business - for our Partners (employees) and our customers. We firmly believe that our future success lies in diversity of thought from all Partners and it's integral in our mission to build a happier world. We welcome applications from everyone interested in working for us. And, once you're a Partner, your differences will make all the difference. Find out more about D&I in the Partnership here. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview. -