About the Role Join us as Director of Operational Services in our Place Directorate to provide inspiring leadership, vision and direction that will make a far-reaching impact on Salford. You will have the opportunity to achieve transformational change that enhances service delivery and drives forward better outcomes for residents and visitors to our city. Make your mark on the future of Salford Salford has much to celebrate as a city from new homes and employment opportunities to its vibrant cultural scene. Yet there is still huge potential to build on past successes and find new and innovative ways to improve residents’ lives. You will lead and co-ordinate the provision of the services that are part of the fabric of our residents’ daily lives: operational, environmental, regulatory, neighbourhood, community safety and emergency planning. We want you to take our Operations teams on a journey of change focusing their efforts on realising our vision of 'A fairer, greener and healthier Salford'. You will succeed by leading a learning culture which inspires our people at all levels to perform to their best and seek innovative, new solutions. Internally, you will foster collaboration across council teams to deliver efficiencies and fresh ideas. Externally, you will build positive relationships with strategic partners, stakeholders, local communities and service users - to enhance the commissioning and implementation of seamless, responsive, right first-time services. The role Through effective strategic leadership, you will ensure the provision of a creative and flexible range of effective services and interventions to meet the needs of people across the city. You will be responsible for: Providing visible, strategic leadership as part of the leadership team within Place and the wider corporate senior leadership team, embodying the City Council’s values and leadership behaviours. Working closely with elected members and senior leadership to ensure the effective delivery of services in line with the City Mayor’s and City Council priorities. Producing an annual business plan that aligns divisional work programmes and resources with the Council’s political priorities. Ensuring robust and effective corporate governance, with financial, performance, risk and assurance systems and processes in place. Ensuring appropriate arrangements for preparing and monitoring budgets and associated divisional income. Ensuring effective people management across the division, encouraging a positive employee relations climate and active employee and trade union engagement. Developing an inclusive, supportive and constructive environment through personal example, commitment and action. Undertaking duties as part of the Emergency Planning and business continuity rota. About you Professional credibility and capability through a track record of successful strategic leadership across a range of frontline services including multi-disciplinary teams. Strong experience of partnership working at a senior level to develop and deliver high quality services, in conjunction with sound working relationships with unions. Experience of successfully managing services to ensure a clear recognition of what “excellence” looks like. Skilled communicator who builds trust and communicates vision and passion, conviction and enthusiasm both verbally and in writing - ‘Tells the story’ so that all audiences understand the key messages. Understands the bigger picture and broader context to translate overarching plans to a local setting. A high level of intellectual rigour and political awareness, with effective negotiation skills. Works to high standards, setting challenging goals that are focused on improvement and outcomes, not activities. Open to learning and sharing your knowledge and skills with others. Models and demonstrates the City Council’s values and leadership behaviours. What we offer Impact through values-based leadership The Spirit of Salford lies at the heart of our organisation, embodying our culture and social conscience. This spirit is underpinned by our core values of Pride, Passion, People, and Personal Responsibility. As a leader at Salford, you will get to demonstrate the power of values-based leadership in action. It’s an opportunity to think differently, embrace change, and lead with both vision and practical creativity. Our leaders are the driving force behind the Spirit of Salford. We are not just adapting to change, but actively shaping the future of Salford. Best Place to Work 2024 Salford City Council was crowned the ‘Best Place to Work’ at the prestigious Local Government Chronicle Workforce Awards in November 2024. The award-winning presentation “This is our Salford” beautifully encapsulated the pride, passion and personality that the people who work for the council have in their DNA which drives them to serve and support our communities, delivering a wide variety of services to the residents of Salford. Additional Benefits The competitive salary and benefits package reflects the importance of the role. Offering flexible hybrid working and being part of a supportive senior leadership team you will have the opportunity to thrive in this influential role. In addition, we put a strong focus on leadership development from internal Masterclasses and eLearning to external accreditations and qualifications. Find out about our city as a place to live, work & grow, and learn more about the amazing work we are doing. You’ll also find out about the wealth of benefits we have to offer you here Continuous Service commitment New employees can keep their service related benefits when moving between a whole host of public sector organisations within Greater Manchester, which include: Councils, NHS, Greater Manchester Fire and Rescue, Transport for Greater Manchester, as well as many others under this scheme. Find out if this applies to you here. Guaranteed Assessment Schemes We have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel by way of a Guaranteed Assessment Scheme. Our application forms ask you to indicate if you meet any of the criteria within this scheme, and so to find out more and if you qualify please click here. Privacy Statement and Data Protection Our core data protection obligations and commitments are set out in the council’s primary Recruitment and Employment Privacy Notice which can be found at https://www.salford.gov.uk/gdpr. Role Profile Calculate your take home pay. Use this service to estimate how much Income Tax and National Insurance you should pay for the current tax year. Employment could affect your benefits, find out more here. Turn2us Benefits Calculator .