FRENCH SELECTION (FS)
Italian and Spanish speaking Technical Support Engineer
Location: Watford
Salary: up to £50,000 per annum plus benefits
Ref: 8147TE
The company:
A well-established and award-winning company with international operations.
Main duties:
* To provide first line technical support and diagnose electrical or mechanical faults.
The role:
* To provide first line technical support and remote fault diagnosis.
* To provide initial assessment, identify faulty parts or systems and react accordingly.
* To organise visits from specialised field engineers depending on the fault.
* To order replacement parts and ensure timely delivery.
* To escalate enquiries when required and complete all necessary documentation.
* To log the support case and keep the client and system up to date on the process.
The candidate:
* Fluent in Italian AND Spanish (written and spoken) - Essential.
* Previous experience in electrical or mechanical engineering within the print industry - Essential.
* Knowledge of electrical and mechanical schematics.
* Proactive, confident and dynamic personality.
* Excellent communication skills and a team player.
* Computer literate (MS Office, Internet).
* Able to work in a fast-paced environment.
The salary: up to £50,000 plus benefits.
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