Job summary Are you ready to make a meaningful impact in urgent primary care? Join Local Care Direct (LCD), a leading provider of urgent care services in West Yorkshire, where we prioritise patient care, innovation & teamwork. We're looking for a passionate GP to play a pivotal role in delivering high-quality, responsive healthcare. As a GP Supervisor, you'll be at the heart of our operations, ensuring clinical excellence & patient safety during peak demand. Working collaboratively with a dynamic team, you'll monitor & manage clinical queues, support resource allocation & address clinical risks in real time. Your leadership will directly contribute to maintaining the highest standards of care & improving outcomes for our patients. We Are Looking For: A fully qualified General Practitioner (GP) with active registration. Experience in urgent care or high-demand healthcare settings. Strong communication & problem-solving skills. Familiarity with electronic health record systems (e.g. Systm1) & OPEL protocols is desirable. A proactive, adaptable mindset & a commitment to professional development. Hours of Work Monday to Friday: 6pm to midnight. Saturday, Sunday, and Bank Holidays: 8am to 10pm. Hourly Rate : £69.56 an hour for working in hours (£90.43 an hour for working out of hours after 6pm and weekends) Location s : Unit 2, Longbow Close, Bradley, Huddersfield, HD2 1GQ but could extend to Lexicon House, Wilmington Grove, Barrack Street, Leeds, LS7 2BQ Main duties of the job Provide real-time clinical management to support urgent care services. Monitor and address high-risk cases, ensuring timely and appropriate care. Oversee the allocation of clinical resources, including face-to-face appointments and home visits. Collaborate with non-clinical colleagues to manage prescription requests and patient pathways. Be on hand to offer real-time guidance and support to the LCD team. Continuously assess and enhance the quality of care through dynamic risk management and operational improvements. About us At Local Care Direct, we believe in rewarding and supporting our team. You'll enjoy: Competitive salary with a generous NHS pension. 27 days annual leave, giving you time to recharge. Access to exclusive NHS discounts. A dedicated employee assistance programme and counselling services. Free parking at our locations. Leadership training and development programmes to help you grow in your role. A supportive work environment where our values are at the heart of everything we do. The chance to make a real difference to patients, the care they receive, and service delivery. Why Choose LCD? At LCD, we are committed to delivering safe, effective, and equitable healthcare. Our organisation thrives on collaboration, innovation, and a shared vision of excellence in patient care. By joining us, you'll become part of a team that values your contributions and invests in your growth. Join Us Today Be a part of an organisation that puts patient care and employee wellbeing first. If you're ready to take your career to the next level while making a real difference, we'd love to hear from you. Apply Now Take the first step towards an exciting and rewarding role at LCD. Submit your application today and help us shape the future of urgent care. Local Care Direct: Your Partner in Healthcare Excellence Find out more about us at: https://www.localcaredirect.org/ Date posted 17 March 2025 Pay scheme Other Salary £69.56 an hour for in hours & £90.43 an hour for OOHs Contract Permanent Working pattern Part-time Reference number B0250-25-0015 Job locations Local Care Direct Wilmington Grove Leeds LS7 2BQ Unit 2, Longbow Close Bradley Huddersfield West Yorkshire HD2 1GQ Job description Job responsibilities Job Title : GP Supervisor Team : LCD Hub Operations Base Location : Bradley, Huddersfield / Lexicon House, Leeds Line Manager : Medical Director Hours of Work : Monday to Friday 6pm to Midnight. Saturday, Sunday and Bank Holidays 8am to 10pm. This is an on-site role. Staff Group : Clinical DBS Check Level Required : Enhanced with Child & Adult Barring & Workforce Vaccination Requirement Statement: Covid19 double vaccination not required but recommended. This job has been rated as Medium Risk for requiring Hepatitis B immunisation vaccination is recommended, therefore Post Holders will be offered a Hep B immunisation. Flu jab recommended and will be offered. Clinical and non-clinical healthcare staff should be up to date with their routine immunisation, especially MMR. (Green book Chapter 12 Immunisation 1st March 2024 ) Job Purpose: This is an exciting new role that will provide senior real time clinical management to support the smooth running of our urgent primary care services. The GP supervisor will play a pivotal role in co-ordinating available clinical resources, with a focus on patient safety, as well as real-time support to colleagues. By collaborating with key operational colleagues such as the Duty Manager Team and Clinical On-Call Director, the GP Supervisor will significantly contribute to the delivery of a safe and effective service for patients as well as developing the working environment for colleagues and clinicians. Key Responsibilities Operational Management Routinely monitor clinical queues, promptly identifying and addressing high-risk cases. These include those flagged by non-clinical colleagues or cases requiring urgent clinical input. Effectively allocate clinical resources to meet the demands of urgent care, which includes arranging face-to-face (F2F) appointments and coordinating home visits where necessary. Ensure that prescription requests from non-prescribing colleagues are managed in a timely and appropriate manner to support seamless patient care. Clinical Oversight Support the Duty Team Manager in identifying and mitigating clinical risks, which may involve safeguarding concerns or other issues in real-time. Proactively identify vulnerable cases, escalating these to relevant parties such as the Clinical Director On-Call, Silver On-Call, or other designated stakeholders to ensure proper attention and action. Review and manage cases in alignment with escalation protocols, escalating issues as required to safeguard patient safety and service quality. Collaboration and Communication Collaborate with Contact Centre Agents, Duty Managers, and Non-Clinical Queue Managers to ensure efficient case management and resource allocation. Act as an accessible clinical resource for non-clinical colleagues across LCD, providing timely guidance and support. Maintain consistent and clear communication with the Duty Manager, Silver On-Call, and Clinical Director On-Call, offering updates on significant concerns or clinical insights. Continuous Improvement Stay updated and contribute towards the evolution of relevant procedures to ensure compliance with organisational standards (including SOP 86 LCDs OPEL Protocol) Engage in discussions and initiatives aimed at enhancing the delivery of services and improving the quality of care within the LCD Hub. Participate in LCDs internal clinical audit and quality improvement activities. COMMUNICATIONS & RELATIONSHIPS To ensure agreed lines of communication and reporting are implemented within the team to support all employees understanding LCD business plans, objectives, priorities and changes. To promote effective cross-functional working and that the operational team supports the achievement of objectives, standards and protocols of other LCD areas. To attend internal LCD meetings and engaging in discussions appropriate to the role and level of the post. PATIENT CARE To ensure that the quality of patient care is firmly at the centre of the organisations objectives and vision. To ensure the management and monitoring of the highest standards or safety and quality in the delivery of healthcare and related services and manage risk within Local Care Direct. FINANCIAL RESOURCES To ensure financial policies and procedures are maintained and the budget is adhered to and that best value for money is achieved. CONFIDENTIALITY To operate and ensure the team operates within information governance protocols and that business confidentiality is maintained at all times. TRAINING To complete the defined company induction programme and core training for this role and mandatory refresher training thereafter and ensure that accurate records of training are maintained. INFECTION PREVENTION AND CONTROL Healthcare workers have a duty of care to patients and are expected to comply fully with the companies Infection Prevention and Control (IP&C) policies and attend / complete IP&C training, for personal and patient safety and for prevention of healthcare-associated infection (HCAI). Knowledge, skills and behaviour in the workplace should reflect this. SAFEGUARDING Individuals have a duty of care to children and vulnerable adults that they come into contact with whilst at work to safeguard and promote their welfare and to work to prevent, recognise, respond, appropriately refer and record potential neglect or abuse, adhering to the companys Safeguarding Children and Safeguarding Vulnerable Adults policies and procedures. MANAGING SELF Ensure that relevant professional practice is evidence based and current. Ensure that continual professional development is maintained and facilitates the ability to provide care to a high standard in a way that is both safe and cost effective. Ensure that mandatory training is up to date and participate in training as appropriate. Effectively utilise time management, organisational, co-ordination and if required - management skills. Identify own professional development needs through the Personal Development Review process (PDR). The main duties and responsibilities shown here are not exhaustive and the postholder will be expected to carry out any reasonable activities according to the needs of the business as directed by the line manager. Job description Job responsibilities Job Title : GP Supervisor Team : LCD Hub Operations Base Location : Bradley, Huddersfield / Lexicon House, Leeds Line Manager : Medical Director Hours of Work : Monday to Friday 6pm to Midnight. Saturday, Sunday and Bank Holidays 8am to 10pm. This is an on-site role. Staff Group : Clinical DBS Check Level Required : Enhanced with Child & Adult Barring & Workforce Vaccination Requirement Statement: Covid19 double vaccination not required but recommended. This job has been rated as Medium Risk for requiring Hepatitis B immunisation vaccination is recommended, therefore Post Holders will be offered a Hep B immunisation. Flu jab recommended and will be offered. Clinical and non-clinical healthcare staff should be up to date with their routine immunisation, especially MMR. (Green book Chapter 12 Immunisation 1st March 2024 ) Job Purpose: This is an exciting new role that will provide senior real time clinical management to support the smooth running of our urgent primary care services. The GP supervisor will play a pivotal role in co-ordinating available clinical resources, with a focus on patient safety, as well as real-time support to colleagues. By collaborating with key operational colleagues such as the Duty Manager Team and Clinical On-Call Director, the GP Supervisor will significantly contribute to the delivery of a safe and effective service for patients as well as developing the working environment for colleagues and clinicians. Key Responsibilities Operational Management Routinely monitor clinical queues, promptly identifying and addressing high-risk cases. These include those flagged by non-clinical colleagues or cases requiring urgent clinical input. Effectively allocate clinical resources to meet the demands of urgent care, which includes arranging face-to-face (F2F) appointments and coordinating home visits where necessary. Ensure that prescription requests from non-prescribing colleagues are managed in a timely and appropriate manner to support seamless patient care. Clinical Oversight Support the Duty Team Manager in identifying and mitigating clinical risks, which may involve safeguarding concerns or other issues in real-time. Proactively identify vulnerable cases, escalating these to relevant parties such as the Clinical Director On-Call, Silver On-Call, or other designated stakeholders to ensure proper attention and action. Review and manage cases in alignment with escalation protocols, escalating issues as required to safeguard patient safety and service quality. Collaboration and Communication Collaborate with Contact Centre Agents, Duty Managers, and Non-Clinical Queue Managers to ensure efficient case management and resource allocation. Act as an accessible clinical resource for non-clinical colleagues across LCD, providing timely guidance and support. Maintain consistent and clear communication with the Duty Manager, Silver On-Call, and Clinical Director On-Call, offering updates on significant concerns or clinical insights. Continuous Improvement Stay updated and contribute towards the evolution of relevant procedures to ensure compliance with organisational standards (including SOP 86 LCDs OPEL Protocol) Engage in discussions and initiatives aimed at enhancing the delivery of services and improving the quality of care within the LCD Hub. Participate in LCDs internal clinical audit and quality improvement activities. COMMUNICATIONS & RELATIONSHIPS To ensure agreed lines of communication and reporting are implemented within the team to support all employees understanding LCD business plans, objectives, priorities and changes. To promote effective cross-functional working and that the operational team supports the achievement of objectives, standards and protocols of other LCD areas. To attend internal LCD meetings and engaging in discussions appropriate to the role and level of the post. PATIENT CARE To ensure that the quality of patient care is firmly at the centre of the organisations objectives and vision. To ensure the management and monitoring of the highest standards or safety and quality in the delivery of healthcare and related services and manage risk within Local Care Direct. FINANCIAL RESOURCES To ensure financial policies and procedures are maintained and the budget is adhered to and that best value for money is achieved. CONFIDENTIALITY To operate and ensure the team operates within information governance protocols and that business confidentiality is maintained at all times. TRAINING To complete the defined company induction programme and core training for this role and mandatory refresher training thereafter and ensure that accurate records of training are maintained. INFECTION PREVENTION AND CONTROL Healthcare workers have a duty of care to patients and are expected to comply fully with the companies Infection Prevention and Control (IP&C) policies and attend / complete IP&C training, for personal and patient safety and for prevention of healthcare-associated infection (HCAI). Knowledge, skills and behaviour in the workplace should reflect this. SAFEGUARDING Individuals have a duty of care to children and vulnerable adults that they come into contact with whilst at work to safeguard and promote their welfare and to work to prevent, recognise, respond, appropriately refer and record potential neglect or abuse, adhering to the companys Safeguarding Children and Safeguarding Vulnerable Adults policies and procedures. MANAGING SELF Ensure that relevant professional practice is evidence based and current. Ensure that continual professional development is maintained and facilitates the ability to provide care to a high standard in a way that is both safe and cost effective. Ensure that mandatory training is up to date and participate in training as appropriate. Effectively utilise time management, organisational, co-ordination and if required - management skills. Identify own professional development needs through the Personal Development Review process (PDR). The main duties and responsibilities shown here are not exhaustive and the postholder will be expected to carry out any reasonable activities according to the needs of the business as directed by the line manager. Person Specification Skills Essential Exceptional communication skills for effective collaboration with multidisciplinary teams. Proficient use of electronic health record systems such as Systm1 to support decision-making and documentation. Desirable Advanced problem-solving skills to address challenges in resource-constrained settings. Qualifications Essential Level 2 English & Maths (GCSE Grade C or equivalent). Fully qualified General Practitioner (GP) with relevant registration. Active participation in professional development opportunities to maintain up-to-date clinical knowledge and skills. Desirable Familiarity with LCD protocols including OPEL protocol and escalation procedures. Experience Essential Experience in urgent care settings or roles involving resource management. Demonstrated ability to assess and manage clinical risk effectively in dynamic and high-pressure environments. Desirable Previous experience in managing high-demand healthcare environments. Person Specification Skills Essential Exceptional communication skills for effective collaboration with multidisciplinary teams. Proficient use of electronic health record systems such as Systm1 to support decision-making and documentation. Desirable Advanced problem-solving skills to address challenges in resource-constrained settings. Qualifications Essential Level 2 English & Maths (GCSE Grade C or equivalent). Fully qualified General Practitioner (GP) with relevant registration. Active participation in professional development opportunities to maintain up-to-date clinical knowledge and skills. Desirable Familiarity with LCD protocols including OPEL protocol and escalation procedures. Experience Essential Experience in urgent care settings or roles involving resource management. Demonstrated ability to assess and manage clinical risk effectively in dynamic and high-pressure environments. Desirable Previous experience in managing high-demand healthcare environments. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Local Care Direct Address Local Care Direct Wilmington Grove Leeds LS7 2BQ Employer's website https://www.localcaredirect.org/ (Opens in a new tab)