Warehouse Supervisor
Location: Kentish Town NW5
Hours: Full Time (37.5 hours per week)
Pay: £14.35 per hour
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world, looking to answer some of the most interesting questions out there.
Deliveroo HOP
Deliveroo HOP launched in September 2021 and is Deliveroo’s speedy grocery delivery service. Our mission is to deliver groceries to customers around the world in as little as 10 minutes. The team behind Deliveroo HOP are building a network of stores across London, the UK and International markets.
The Role
The role of the Site Team Leader is to support Site Management in achieving the highest performance possible within their respective site. This includes maximising customer satisfaction, optimising productivity, maintaining strong stock accuracy, tightly controlling inventory and minimising all wastage.
What You’ll be Doing
* Lead through your respective team working closely with the site management to achieve all company objectives and goals.
* Supervise that all orders are picked efficiently and accurately meeting time targets.
* Supervise compliance with company standard operating procedures (SOPs).
* Communicate professionally and effectively with our Deliveroo riders.
* Effectively operate and oversee the dispatch order ensuring the accurate handling of orders to riders.
* Ensure all deliveries are handled in line with company expectations and policies.
* Complete stock counts as per company policy with a keen eye for inventory management.
* Work collaboratively with Site Management teams.
* Drive strong standards within your site, adhering to merchandising and space management principles.
* Complete H&S checks and ensure that employees are adhering to company policies.
* Supervise accurate timekeeping ensuring team members appropriately record their shifts.
Requirements
* Previous experience in a similar environment is preferred but not essential (FMCG, Retail, Warehouse, Last Mile).
* Strong hands-on mentality and detail-oriented.
* Comfortable working in a fast-paced environment.
* Proven track record of consistently hitting KPI targets.
* Track record of attendance, punctuality and reliability.
* Demonstrated leadership and experience training other associates.
* Ability to run shifts on their own.
* Good communication skills and proficiency in both written and spoken English.
* Right to work in the UK.
Workplace & Diversity
At Deliveroo, we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth and relocation.
We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be.
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