Salary
£24,960.00 FTE (3 months fixed term)
Location
Crawley, West Sussex
Workplace
Office based
Contract
Fixed term contract, until 14 April 2025
Hours per week
37
How to apply
About the role
Citizens Advice in West Sussex (North, South, East) are expanding and hiring an Outreach Advisor to join our team in West Sussex, giving advice on benefits and other money-related problems.
Working in partnership with the local authority and charities, our advisors will work for funded projects, with a mixture of co-location and outreach work so you can work closely and make a difference. Advising residents on debt options, benefits, negotiating with creditors, and supporting with budgets while working with funders to identify clients and interventions that will benefit from the service. Home visits may be required.
You will need excellent communication skills, enjoy working with people, and be able to manage a case mix. You will support the development of local volunteers and contribute to social policy by building evidence of the impact of your work. While the ideal candidate will have experience in benefits or debt, training can be provided for the right candidate who can demonstrate the skills and attributes necessary for the role.
We are committed to equity, diversity, and inclusion, and support our people with their development through ongoing training opportunities.
A Basic DBS check is required.
We’re Disability Confident
Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.
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