Akkodis are partnering with a highly reputable client in the Insurance/Financial Services sector on the expansion of their Service Asset And Configuration Management team. Our client are in the process of migrating their estate onto the cloud as well as bringing their CMDB management in-house. Following on from these initiatives, our client are now looking to expand their team so they have further support on the CMDB migration and management of the data within the tool.
Our client are looking for an experienced Configuration Manager/Analyst who will play an important role in ensuring the data within the CMDB is of a high quality and accurate by conducting data cleansing activities and partnering with the business to gather the right information. You will need to be hands-on in configuration of the tool and help shape the team's dashboards/reports and fix any discrepancies. You will help the team bring their BAU processes up to a good quality following the migration whilst providing support on project activities.
Further down the line, the client may also require support in ITOM discovery and the creation of Configuration Workspaces.
The successful candidate will have the following experience:
* Experienced Configuration Analyst/Manager
* Extensive CMDB population, data cleansing and reporting experience
1. Preferably ServiceNow experience but will look at other tools too as long as you're willing to l...