Akkodis are partnering with a highly reputable client in the Insurance/Financial Services sector on the expansion of their Service Asset And Configuration Management team. Our client are in the process of migrating their estate onto the cloud as well as bringing their CMDB management in-house. Following on from these initiatives, our client are now looking to expand their team so they have further support on the CMDB migration and management of the data within the tool. Our client are looking for an experienced Configuration Manager/Analyst who will play an important role in ensuring the data within the CMDB is of a high quality and accurate by conducting data cleansing activities and partnering with the business to gather the right information. You will need to be hands-on in configuration of the tool and help shape the team's dashboards/reports and fix any discrepancies. You will help the team bring their BAU processes up to a good quality following the migration whilst providing support on project activities. Further down the line, the client may also require support in ITOM discovery and the creation of Configuration Workspaces. The successful candidate will have the following experience: Experienced Configuration Analyst/Manager Extensive CMDB population, data cleansing and reporting experience Preferably ServiceNow experience but will look at other tools too as long as you're willing to learn Good communication skills and enthusiasm to drive change Regulated industry experience would be beneficial Good general understanding of ITIL This is an initial 6 month contract with a high chance of extension. Our client will consider fully remote candidates but ideally you should be able to travel to Stratford-Upon-Avon once a fortnight. The role has been deemed Inside IR35. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.