Veterinary Receptionist - Rees Veterinary Centre
Practice Site:
1. Rees (Warrington)
Rees (Warrington)
Are you passionate about making pets a priority? Here at CVS, so are we!
We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Receptionist to work at our two practices, Rees Veterinary Centre and All Creatures Veterinary Centre.
Location: Warrington (to be based across Rees and All Creatures, but be able to cover other practices)
Contract: Permanent
Hours: Full-time, but part-time hours can be considered
Shift Pattern: Monday - Friday with a 1:4 share in the Saturday rota. With the exact shift pattern to be discussed at the interview stage
About the practices:
Take a look at the practices here:
CVS Ode to Veterinary Professionals
About the role:
Day-to-day duties of the role will include:
2. Answering phones and booking appointments
3. Responding to queries via phone, in person and email
4. Registering new clients
5. Completing insurance forms
6. Dispensing medications
7. Taking payments
8. And most importantly; providing a warm and welcoming experience to our clients arriving at the practice
What we're looking for in our Veterinary Receptionist:
9. Previous Receptionist experience is essential, veterinary experience is a plus!
10. Resilient with the ability to cope with potentially distressing and emotional situations
11. An excellent communicator with strong empathy
12. Excellent customer service skills and experience in dealing with members of the public
13. A positive attitude and excellent teamwork skills
14. Proficiency in Microsoft Office and other database management and operating systems
What we can offer you:
We know that benefits are key and that your personal benefits priorities will differ from others, so