Sales Administrator / Customer Service – Hertford Location: Hertford, UK Salary: Around £28,000 (Depending on Experience) Hours: Mon-Thurs 8:45am-5:15pm | Fri 8:45am-4:15pm We are representing a well-established engineering company in Hertford that is looking for a Sales Administrator / Customer Service professional to join their team. If you're organised, customer-focused, and thrive in a fast-paced environment, this could be the perfect role for you What You’ll Be Doing: ✅ Responding to global customer enquiries and providing quotations ✅ Processing sales orders and ensuring accurate data entry into SAP ✅ Coordinating with purchasing and manufacturing to progress orders ✅ Monitoring shipments and keeping customers updated on delivery timelines ✅ Assisting customers via phone, email, and web chat ✅ Managing daily documentation and electronic filing What We’re Looking For: Strong communication skills – confident in dealing with customers worldwide Excellent attention to detail and ability to work efficiently under pressure A team player with a proactive and positive approach Previous experience in sales administration or customer service preferred Perks & Benefits (After 3-Month Probation): Company pension scheme Health Shield scheme – covering dental, physio & more Gym contribution Start ASAP Ready to take the next step in your career? Apply now or contact Aaron at Pertemps Enfield for more information