Apadmi is a fast growing digital product business that specialises in mobile. If you’ve ever ordered a Domino’s pizza from their mobile app, or used your Co-op membership app, or an Argos card then you’ve sampled our work. We create brilliant digital experiences that drive new value for some of the biggest brands in Europe. Our current client list includes Argos, Greene King, Sykes Cottages, Curry’s, TalkTalk, BBC, Co-op, Chelsea FC, Vodafone, Charles Stanley, Domino’s and more. We are 400 people, headquartered in Manchester with further offices in Edinburgh and Amsterdam. We are a team of strategists, product owners, designers, engineers and marketers who have been awarded for our complex solutions to business challenges. We are incredibly proud to have earned a spot on The Sunday Times Best Places to Work List for the second year in a row. Role Responsibilities You will collaborate closely with key stakeholders to understand their requirements, customize Salesforce functionalities, and ensure seamless user experiences. You will be actively involved with teams across multiple countries to drive innovative solutions to support the continued growth and success of the Apadmi Group. Manage user access, profiles, roles, and security settings within the Salesforce environment. Identify and implement operational improvements, enhancements, and system customizations that align with business objectives. Maintain comprehensive and up-to-date documentation of Salesforce configurations and processes. Proactively stay up to date with the latest Salesforce releases, features, and best practices, evaluating their potential impact on the organization Support the implementation of new features, applications, and third-party integrations within the Salesforce ecosystem. Manage operational requests such as creating rules around workflow, validation, fields, advanced formulas, custom objects, flows, etc. Identify and troubleshoot obstacles that are hindering the team and the company's progress Experience & Skills Demonstrated ability to implement and effectively communicate new processes to drive user adoption. Understanding of operational workflows and best practices within a fast-paced digital agency environment. Proven experience in a hands-on Salesforce administration role. Proficiency in Salesforce Flows and managing complex configuration requests. Salesforce Administrator certification (preferred). Strong data analysis and visualisation skills. Excellent communication and interpersonal skills with the ability to build strong relationships with stakeholders. As well as all the standard stuff you’ll get at Apadmi (think holidays, pension, the usual benefits), we have a collaborative community which offers a range of opportunities and rewards for our people, as well as excellent career development through our Apadmi Academy.