Working for Pizza Hut Delivery is about making hungry people happy. If you’re ready to take the next step in your career in restaurant management, our Shift Leader position is the right place to do it. Working as a Shift Leader will let you develop your management skills while still having the time to do the things you enjoy. You’ll benefit from our world-class training and receive reward and recognition for your efforts. The good news is that your training will teach you everything you need to know to succeed on the job and you will receive ongoing coaching and development from your Restaurant General Manager. You'll be leading your shift in no time, and creating an awesome environment for your team too. As a Shift Leader, you are the day-to-day captain. You keep shifts running smoothly, customers happy, and team members having fun. You value collaboration and organization to keep our operations slick, and our ability to create and serve hot, fresh and tasty pizza at the core of our business. You will be the eyes and ears of the shift, ensuring that our teams know what to do and when to do it. You'll be looking out for any bottlenecks that could cause delays to our deliveries, managing our processes and technology so that our pizzas are ready to go in super-fast time. You'll also have an eye for detail, keeping your eye on product quality, freshness and standards so that our customers love the product that gets delivered to their door. As the Shift Leader you'll be able to give feedback and recognition in the moment ensuring our team members can operate effectively and have fun in the process Training and upskilling new team members will play a big part of this role and so leading by example and clear communication is a must. Here’s what we’re looking for Proven experience within a fast paced customer service setting. Experience of coaching, supporting or supervising team members/peers. A growth mindset, not being afraid of a challenge and learning new skills High standards and pride in your work. Building our culture into everything you do, a real people champion