This is a Permanent, Full Time vacancy that will close in 2 months at 23:59 BST.
The Vacancy
Purpose of the role
Provision of daily on-site medical devices repairs, preventative maintenance, and asset management to contractual Key Performance Indicators (KPIs) within specified hospital location. Build long-term relationships with customers, subcontractors, and staff to ensure responsiveness and superior customer service.
Task List
* Perform scheduled preventative maintenance (PM) on medical equipment as per manufacturer’s guidelines.
* Support the site manager/team leader as required and in achieving contractual KPIs.
* Complete repairs as required on medical equipment as per manufacturer’s guidelines.
* Complete all associated administrative work in completing repairs and preventative maintenance as outlined in Ergéa procedures.
* Support customers whenever needed to ensure minimal disruption to the operation of the hospital.
* Complete associated admin needed to close repairs and PMs as outlined in Ergéa’s Standard Operating Procedures.
* Maintain safe working practices within the hospital environment.
* Maintain spare part stock wherever necessary.
* Schedule and complete workload for customers within assigned area.
* Maintain service documentation in line with business requirements.
* Meet with OEM service staff and management when required.
* Maintain tools and test equipment in line with Ergéa Standards.
Capability profile
Qualifications
Certified OEM trainings Essential.
Qualification in Engineering, electronics, or medical technologies such as biomedical engineering, desirably at Bachelors level or experience. Essential.
Skills
Excellent written and oral communication Essential.
Good working knowledge of MS Office suite, Excel Essential.
Superior integrity and discretion Essential.
Experience
1-3 years UK-based experience on medical equipment Essential.
Familiarity with appropriate national and local regulatory standards Essential.
Worked in clinical environment and involving patient communication Essential.
Familiar with a broad range of medical devices Essential.
Other Requirements
DBS - Disclosure & Barring Service disclosure (formally Criminal Records Bureau disclosure)
A DBS Enhanced Disclosure is required for all applicants.
The successful applicant must agree to an Enhanced Disclosure under the Disclosure Barring Service Records Bureau procedures. Employment will be offered to the successful applicant subject to a satisfactory Disclosure report.
The Company
Ergéa is the leading service provider of equipment solutions to the NHS and private hospital groups in the UK.
Our vendor-independent solutions are best in class, ensuring our customers and partners have access to modern medical equipment and technology on a fully managed and funded basis.
Our long-term partnerships span critical clinical areas such as radiology, radiotherapy, cardiology, endoscopy, and biomedical services. This wide range of service places Ergéa as the market-leading provider of Managed Equipment Services (MES) in the UK as well as the leading independent maintenance provider, focused on providing quality services to support excellent patient care.
Drawing upon over two decades of operational experience, our team brings a wealth of expertise and a deep understanding of the challenges facing our clients in the UK and Ireland.
The Benefits
* Employees Assistance Programme
* Salary sacrifice pension
* Electric car scheme
* Cycle to work scheme
* Great working environment
Our Values
Care: True care for individuals, whether they are patients, healthcare professionals, business partners, or colleagues, is at the heart of our decisions.
Collaboration: Our business is built on partnership with clients and suppliers and collaboration between colleagues, teams, and affiliates.
Curiosity: Listening, learning, and exploring new perspectives and approaches help us produce creative ideas, improved processes, and better outcomes.
Caution: Risk awareness and careful preparation before making decisions or taking actions is how we maintain the trust of our stakeholders.
For more information regarding our Values & Commitments, please click here.
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