Founded over 20 years ago by three entrepreneurial women with a passion for beautiful, practical, and comfortable homes, OKA is more than a furniture and homeware retailer: it is a love affair with living well. We inspire people to confidently create a home that reflects their personality, a space where nothing should be too precious or perfect to be enjoyed with family and friends. British-born, today we have 13 stores across the UK, an established Interior Design and Trade business, a mail-order service and a thriving website. We are currently looking to recruit a part-time Stockroom Supervisor (24 hours per week) to support our Retail Team, based at our flagship store in Chelsea, London. OKA Chelsea is our beautiful flagship store in the heart of London’s design scene. Here customers can explore our entire collection across three floors, see our pieces styled in seasonal room sets and access our many services such as our custom-made sofa service Tailored by OKA. ABOUT US We know the best work is done by people who enjoy their jobs, so we create a fun and nurturing environment where everyone feels valued and is able to thrive. We are looking for an agile and proactive Stockroom Supervisor with a positive attitude and entrepreneurial spirit who can help us nurture this company culture. Reporting directly to Store Manager, the Stockroom Supervisor is responsible for assisting in the organisation and execution of the general daily activities of the store, ensuring the team delivers an enhanced retail experience for OKA customers through the provision of outstanding customer service, product knowledge and enthusiasm for beautiful interiors. The Stockroom Supervisor is responsible for all maintenance requirements for the store, including H&S compliance, stockroom and showroom floor standards, including stock integrity, replenishment and fulfilment and for tracking sales orders. KEY RESPONSIBILITIES Operational: · Assist the team with unloading, unpacking and pricing of deliveries. Click & Collect, stock takes and seasonal changes. · Stockroom organisation and appearance, ensuring staff support to maintain order and tidiness at all times. · Stock management processes, housekeeping and cycle counts to support maintain inventory levels in store. · Working with Store Management and Merchandising to review stock minumums and maximum levels to ensure adequate stock levels to support display and sales. · Support stock recalls of stock for the wider business. · Management of faulty or un ticketed stock. · Picking stock for shop floor replenishment and maintaining commercial bays. · Providing feedback on any stock related issues that arise in store Product: · Assist with end of sale packing and returning of stock to Warehouse in accordance with operational standards. · Assist on shop floor with customer greeting, queries, sales and housekeeping. · Proactive member of the shop floor team. ABOUT YOU · Previous retail experience, ideally within the furniture or homeware sectors · Passion for providing best-in-class customer service and building lasting customer relationships · Ability to lift and move heavy furniture · Confident communicator with excellent interpersonal skills · Good eye for detail · Knowledge of the furniture/home furnishings market preferred · Flexible approach to working hours as the sector demands · Tenacious, hardworking and reliable · Ability to communicate to all levels of the business · Actively seeks continuous personal and team improvements within in the work environment. · Ability to adapt in a fast-moving business, taking on new challenges and responsibilities · Enthusiasm for driving sustainable improvements throughout the operation · Good organisational skills and attention to detail with proficiency in all Microsoft tools · A creative, problem-solving spirit · Passion for the OKA brand OUR BENEFITS PACKAGE · 33 days holiday (including bank holiday entitlement), pro rata, plus Length of Service increases · Day off for your birthday · Health Cash Plan · Generous staff discount · Enhanced Maternity Pay · Employee Assistance Programme · Eligibility for a discretionary company Bonus Scheme · Discounts on 60 UK retailers via My OKA benefits platform · Plus a suite of additional employee benefits including Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest free travel loans, social events, online wellbeing centre and more If successful you will become part of the OKA family, a fast-paced and dynamic business. If you would like to apply for this position, please send your CV and details of your salary expectations, notice period and right to work information via the link provided.