Alexander Lyons Solutions are recruiting on behalf of an International Professional Services firm.
Client Relationship Leader / Account Director – Elevate Your Career with a Fast-Growing International Firm
Join a dynamic, fast-growing professional services firm as a Client Relationship Leader/Director and be a pivotal part of our growth strategy.
This role offers an unparalleled chance to influence decisions at the highest level, reporting directly to the Senior Leadership team, either the CEO or COO.
Influence and Impact - Directly shape the future of client accounts and drive revenue growth.
* Flexible/Remote Working
* Professional Growth - Work with forward-thinking, pragmatic leaders who are committed to continuous improvement.
* Autonomy and Trust - Operate independently while building relationships based on trust, mutual respect, and understanding.
* Collaborative Environment - Engage with internal teams, including sales, engineers, and senior management, to address customer needs.
Key Responsibilities:
- Build and nurture relationships with key employees within our customer base.
- Develop and implement plans to address clients’ business needs.
- Advise clients on creating profitable processes and ensure satisfaction through regular meetings.
- Act as the primary point of contact for complaints, escalating issues as necessary.
- Assist the sales team in up-selling or cross-selling services and products.
- Ensure ad...