We are currently looking to recruit a reviewing case worker to join our Adaptations Team within Adult Social Care. This is a brilliant opportunity to work as part of a team, that makes a real difference to peoples lives and helps them remain in their own homes longer with adaptations.
What will be expected from me?
The purpose of this role is to be a front-line officer to visit people who are already known to our service and have specialist equipment that needs reviewing or require an installation of new equipment such as stairlifts, to reduce their risk managing at home.
Administration work will be required to process the funding for the product, you will either be working from the office or working from home.
You will be part of a larger Adaptations service with Occupational Therapists, grants officers and support staff, delivering an excellent service to people requiring alterations to their homes to help them live safely and support their carers.
What I might be doing?
You will review of the provision of major adaptations for Service Users of all ages and all disabilities that have been provided to their home to enable them to live more independently and reducing risk.
The frequency of this review process with be determined by the clinical staff of the adaptations service and will occur at least annually or when a further functional assessment is required on existing equipment due to a significant change of circumstances have arisen.
The role will be prominently be via telephone communication, email/ letter correspondence and some site visits will be required.
The site visits will involve assessing and reducing the level of risk an individual person is in with the equipment they are using.
You will need to be able to work alone in the community and make decisions, after receiving training on the safe use of equipment and be able to effectively communicate with the individual and their carers.
You will need to be organised and good at following processes and using a variety of IT programmes.
You will need to be able to record your intervention with the person accurately, professionally and timely.
Essential requirements:
A good standard of general education to A level – NVQ 3 or equivalent.
Good standard of written English and an ability to make accurate and professional records.
Good working knowledge of Microsoft Packages, Word, Excel, PowerPoint.
Knowledge and understanding of a range of business administration systems and procedures
Ability to learn new tasks as directed.
Excellent communication skills
Ability to travel externally to undertake assessment in Service users homes
What can I expect?
This is a full-time post of 37 hours per week with Workplace Based/Flexible option available.
Competitive Annual leave
Support and ongoing training.
Discounted and subsidised public transport (Arriva Bus Annual Travel Ticket, Northern Trains Limited (NTL), MetroCard).
The Local Government Pension Scheme (LGPS).
Great range of benefits including discounted membership to our excellent leisure facilities with free 12 weeks exercise program with a dedicated personal trainer, discounts for a range of retail, entertainment, health and leisure providers, cycle to work scheme and many more.
Want to Know More?
If you would like to know more about the role, the recruitment process or working for Wakefield Council feel free to contact Debbie Masterson.
Tel: 01977 723745
E-mail: dmasterson@wakefield.gov.uk