Business Support Admin Assistant - 0-19yrs Team
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Open only to applicants from Hampshire & Isle of Wight NHS system, which is limited to; Hampshire IOW Healthcare NHS Trust, Hampshire and Isle of Wight ICB, Portsmouth Hospitals University NHS Trust, Isle of Wight NHS Trust, University Hospital Southampton Foundation Trust, South Central Ambulance Service or Hampshire Hospitals Foundation Trust.
An opportunity has arisen to join our energetic and vibrant team within Hampshire and Isle of Wight Healthcare NHS Foundation Trust. The team is made up of Health Visitors, School Nurses, Health Care Assistants and Business Support who together provide an essential comprehensive support to all our children in Southampton from birth to 19 years. We are looking for someone who is passionate about customer / patient experience with a can do attitude.
You would be working alongside Clinical and Business Support staff and have regular communication with Parents/Carers. Your work will involve working on Systm1 (full training provided) to input information, therefore, we are looking for a motivated and efficient Business Support Worker who:
* is a good team player
* is able to use own initiative and apply a common sense approach to problems
* has a meticulous eye for detail, an enquiring mind and a willingness to learn
* has strong communication skills with the ability to communicate effectively at all levels
* is organised, able to multi-task and work under pressure
* has the ability to use Microsoft applications, Excel, Word and Outlook
Main duties of the job
To work as part of a skill mix team to provide comprehensive administrative support to the Public Health Nursing 0-19yrs Team.
To effectively prioritise and manage own workload whilst maintaining confidentiality and diplomacy at all times, both independently and/or as part of a team.
To work together with the Team to provide an efficient service, where data collection and reporting meets Department of Health and NHS targets.
To work in close liaison with the Integrated Service Managers 0-19yrs and other relevant managers in Child and Family Services.
To carry out other duties as necessary to meet the changing needs of the Trust, in accordance with management requirements and appropriate to banding.
All duties will be carried out within the Trust's Information Governance, recording, and data sharing procedures and guidance.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.
With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.
Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.
Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.
It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Person Specification
Qualifications
* English GCSE (A - C) or equivalent
* IT skill & knowledge
Experience
* Good communication skills, written & verbal (including telephone skills and note taking)
* Ability to work as part of a skill mix multi-disciplinary team
* Ability to input accurately to electronic information systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
Adelaide Health Centre, Western Community Centre
£23,615 to £23,615 a year based on full time hours
Contract
Permanent
Working pattern
Reference number
449-CFS-7403
Job locations
Adelaide Health Centre, Western Community Centre
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