Castlefield Recruitment are currently recruiting a Repairs Assistant for a housing association in Greater Manchester. This is a 12-month contract, with the possibility of being made permanent, paying £27,000 - £28,000 per annum. Office attendance will be required three days per week, with two days working from home.
The role:
* Serve as the initial point of contact for customer repair inquiries, ensuring that accurate information is gathered and recorded during customer interactions.
* Handle incoming repair inquiries, demonstrating patience and the ability to listen to determine the best course of action.
* Provide administrative support to Surveyors, ensuring that planned works programme works are effectively communicated to tenants.
* Provide general administrative support such as raising invoices, tasks, and orders.
What you need:
* Experience of working in a repairs related customer service position, ideally within social housing.
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