Job Description
Join us as a Production Support engineer within Financial Crime Technology to support and drive various initiatives being driven in the Financial Crime Screening space.
To be successful as a Production Support engineer, you should have:
* Previous experience as a Production support engineer
* Experience with Oracle or SQL server database
* Unix and Linux scripting skills
Some other highly valued skills may include experience with:
* Autosys
* PEGA
* SAM8
You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills
This role will be based out of our Knutsford or Glasgow Office.
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Purpose of the role
To effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations.
Accountabilities
1. Provision of technical support for the service management function to resolve more complex issues for a specific client of group of clients. Develop the support model and service offering to improve the service to customers and stakeholders.
2. Execution of preventative maintenance tasks on hardware and software...