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Service Administrator for reputable Refrigeration & Air-conditioning Company, Worcester
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Client:
Reed- UNLIMITED
Location:
Worcester, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
4
Posted:
26.04.2025
Expiry Date:
10.06.2025
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Job Description:
ADK Kooling Ltd:
Established in 2006, ADK Kooling provides Refrigeration & Air-conditioning services to London and parts of the South East. We offer a comprehensive service for domestic fridge repairs and commercial air-conditioning installations.
We are seeking a highly motivated, organized, and meticulous Service Administrator for our Uxbridge Office.
You will work alongside a team of Service Administrators to deliver excellent customer service and liaise daily with our engineers.
The ideal candidate has at least 3 years of experience in a service-related environment and resides near Uxbridge.
Responsibilities include:
* Dealing with customers
* Communicating with engineers
* Scheduling work for engineers
* Preparing and sending quotes
* Ordering parts
* Updating jobs on various systems and portals
* Using our CRM system
Experience in the following areas is highly beneficial:
* Interacting with engineers
* Handling customer inquiries and complaints
* Working in the service industry for at least 3 years
Skills required:
* Intermediate proficiency in Microsoft Word, Outlook, and Excel
* Ability to work independently and as part of a team
* Excellent communication and interpersonal skills
* Ability to work under pressure and adapt as needed
* Meticulous attention to detail
* Quick learner of new systems and procedures
* Highly organized with good prioritization skills
* Excellent spoken and written English
* Full in-house training provided
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