A fantastic new role has arisen for a German (and ideally other European languages) and English speaking After Sales professional to join an established team within a Global organisation near Watford.
37.5 hours Monday to Friday with a salary of £28 - £30000
Hybrid role office and Home 2/3 days as week on rotation
This role, the 'Account Coordinator' will build and maintain strong client relationships by serving as the lead point of contact for dedicated customers. The Account Coordinator will manage activities through to completion and communicate back to the client. Act as liaison between the client and our internal teams.. They will be responsible to ensure account long-term profitability by understanding and ensuring current contractual terms and conditions are in place. The Account Coordinator will be responsible for both the retention and growth of their existing client base, as well as soliciting client feedback and driving customer satisfaction.
Key Areas of Responsibility:
* Serve as lead point of contact for clients, answering questions, addressing concerns, finding solutions, and handling transactional sales opportunities.
* Build and maintain strong, long-lasting relationships with clients, and proactively address client retention and growth.
* Preparation and monitoring of service, equipment, and consumable contracts to ensure execution of Terms & Conditions, including profitability approve...