Are you an experienced Re-mortgage Case Manager looking for an exciting new opportunity?Do you want to join an established Re-mortgage Department in Leeds city centre, at one of the leading providers of legal services to the residential property and re-mortgage markets?Then I want to hear from you!The RoleMy client is looking to expand their Re-mortgage Team in Leeds. The role will involve owning a personal caseload to oversee cases from start to finish, undertaking complex aspects of the re-mortgage process and ensuring legal compliance.Key Responsibilities
1. Responsibility for managing a large case load of re-mortgage files
2. Monitor and deliver fully against personal targets
3. Independently establish priorities and manage deadlines, ensuring that all files are progressed in a timely manner
4. Responsible for dealing with complex aspects of the re-mortgage transaction
5. Overall responsibility for files from opening through to completion with administrative support
6. Provide an exceptional service both to the client but also to introducers and associates
7. Deal with complex enquiries
8. Recognise potential risks and resolve issues without putting the client or business at risk
9. Responsibility to ensure that all allocated files are maintained in good order in compliance with Service Level Agreements (SLA’s) and in accordance with regulatory and statutory requirements
10. Ensure detaile...