Role
Due to continued growth, we have a fantastic opportunity for a Maintenance Helpdesk Coordinator to join our friendly Leeds-based team.
In this full-time role (Monday – Friday 8.00 – 17.00 and a 16.00 finish on a Friday), you’ll be the first point of contact for client maintenance requests, actioning and responding in a timely manner.
Responsibilities
1. Answer / distribute calls
2. Log new jobs and action as required
3. Manage / distribute & action helpdesk emails
4. Batch deploy the works daily
5. Update the client CAFAM systems
6. Manage deliveries
7. Book travel & accommodation
8. General administrative duties as required
9. Invoicing reactive works
Criteria
1. Good organisational skills
2. Good time management
3. IT skills
4. Good telephone manner
5. Customer service experience
Benefits
1. Competitive salary
2. 35 days holiday including bank holidays
3. Pension scheme
4. An excellent working environment, opportunities for career progression and personal development
5. Free parking
Application Contact
Sam Cramby
Operations Manager
Sam.Cramby@ghmaint.me #J-18808-Ljbffr