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Customer Service and Sales Advisor, West Midlands
Client:
Red Dot Search
Location:
West Midlands, United Kingdom
EU work permit required:
Yes
Job Reference:
65ffd28bc432
Job Views:
6
Posted:
01.03.2025
Expiry Date:
15.04.2025
Job Description:
Salary: £23,795 + great Commission
We are a well-established business with a fun, friendly team looking for a Customer Service and Sales Advisor. With a generous commission scheme, this role blends customer service and sales, handling inbound calls and live chat enquiries.
Responsibilities:
* Handle incoming calls and assist customers via live chat
* Offer impartial advice on various options
* Convert enquiries into bookings
* Update records in our CRM system
* Process amendments and cancellations for existing bookings
What We're Looking For:
* A friendly, upbeat personality
* Strong experience in phone-based sales
* Motivated and calm under pressure
* Great phone manner
* Availability Monday - Friday (9 am - 5.30 pm or 10.30 am - 7 pm), plus one in three Saturdays (9 am - 5 pm)
What You'll Get:
* Salary from £23,795.20 per year, plus commission
* Birthday leave
* Agent rates on selected packages
* Free tea, coffee, and Pick & Mix sweets
* Dress-down work environment
* Social events and fun team activities
* Free on-site parking and free gym membership
* Paid expenses for personal fitness challenges
* 50% discount on certain experiences
How to Apply:
If you're enthusiastic about customer care and enjoy converting enquiries into sales, apply now.
Job Types:
Full-time, Permanent
Salary:
From £23,795.20 per year
Additional Pay:
Commission
Benefits:
* Company events
* On-site parking
Schedule:
* 8-hour shift (including one Saturday in three)
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