Job Overview
Akkodis is seeking a skilled IT and OT (Operational Technology) engineer to support the aerospace industry. This role requires expertise in both IT and OT, ensuring the smooth operation of Information Technology and Operational Technology systems.
You will be responsible for investigating, troubleshooting, and resolving issues across diverse systems, applications, and hardware. This role is critical to maintaining high standards of performance and security in our IT/OT infrastructure.
This is an exciting opportunity to work with advanced systems, collaborate with talented professionals, and grow within a dynamic and innovative environment.
Key Responsibilities:
* Oversee and manage Windows Server migrations
* Conduct hardware and software updates for OT applications, minimizing disruption to operations
* Manage tooling application issues and ensure continuity of operations
* Support network connectivity across various platforms, including Wifi and machine-based networks
* Perform L1.5 ticket management using support desk applications and ensure timely issue resolution
* Handle operating system issues and provide expert-level troubleshooting for various platforms and systems
* Document issues and solutions in Knowledge Management (KM) articles for future reference
* Implement automation initiatives to enhance efficiency and reduce operational downtime
* Ensure compliance with company and industry standards, including network and data security
Required Skills:
* Experience with Windows OS and Windows Servers
* Familiarity with metrology applications
* Proficiency with ServiceNow for ticketing and ITSM
* Ability to manage and troubleshoot network systems
* Experience with GDPR compliance and data security best practices
* Knowledge of PC usage and related software packages
Estimated Salary Range:
$80,000 - $120,000 per year.