Workflow Coordinator
Do you enjoy problem-solving, organisation, and working in a dynamic environment? As a Workflow Coordinator, you will play a vital role in ensuring smooth service delivery by managing job scheduling, dispatching engineers, and keeping everything on track.
Salary: £12.36 per hour
Contract Length: 12 Months
Shift Pattern/ Hours: Monday to Friday, 08:00 am to 17:00 pm
Location: Rotherham
You will be responsible for:
Service Request Management
Act as the first point of contact for calls and emails, logging and tracking work orders in the CAFM system while ensuring SLA complianceJob Scheduling & Dispatch
Assign, reassign, and prioritise work for engineers and subcontractors based on skills set, location and urgencyPlanned & Reactive Maintenance Coordination
Organise scheduled maintenance and respond to urgent requests efficientlyReporting & Compliance
Generate reports, escalates issues, and ensure adherence to company procedures and health & safety regulationsAdministrative Support
Perform general admin task, take meeting minutes, and conduct site visits to meet teams and understand operations.
Qualifications or Required Experience:
Proficient in the use of IT, Microsoft Outlook, and Office.
Experience of the CAFM system (Maximo, ideally) is highly desirable.
Experience in a customer service role is highly desirable.
Excellent communication skills.
Ability to work as part of a busy team.
Tenacious approach t...