Property Manager - Role Specification Role Features: Salary : upto £33,000 a £100 bonus for acheiving SLA's, plus an annual bonus typically £2000-£3000 Location: Based in Leamington Spa and surrounding areas Working Pattern: Monday - Friday 09:00 - 17:30 and 1 in 2 Saturdays 09:00 - 15:00 Holiday Entitlement: 22 days plus Statutory Bank Holidays, increasing with years of service Salary: Negotiable depending on experience, plus bonus commission potential Reporting to: Head of Property Management Job Context: The overall aim of the Property Manager is to oversee all aspects of property management, ensuring efficiency and high standards within the role. Primary Task: The primary task is to support the property management department in achieving its objectives by carrying out key responsibilities related to the day-to-day operations. Key Tasks: Ensuring departmental targets are met, particularly in relation to property safety and complaint management. Managing a personal portfolio of properties. Coordinating maintenance and safety-related property visits with contractors. Staying informed on legislative and regulatory changes, including HMO regulations, and ensuring compliance in all activities. Building and maintaining strong relationships with landlords, tenants, and colleagues to ensure expectations are met and managed effectively. Promoting and upholding high property standards in line with company objectives. Organising and conducting property inspections and inventories as needed. Approving invoices for works completed, ensuring necessary landlord approvals are obtained where required. Assisting with key handling, particularly during peak seasonal periods such as student move-ins and move-outs. Adhering to company policies, including Equal Opportunities, Confidentiality, and Health & Safety. Maintaining compliance with Money Laundering and Data Protection standards at all times. Collaborating with management and senior staff to ensure business goals and vision are achieved. Other Duties: Performing additional tasks as delegated by the line manager or senior management. Key Skills and Experience Required: Essential: Proven experience in property management. Excellent interpersonal and communication skills with the ability to build strong professional relationships with tenants and landlords. Proactive and results-driven approach, with a focus on delivering excellent service. Strong organisational skills with attention to detail and the ability to manage multiple tasks effectively. Proficiency in property management software and Microsoft Excel. Flexibility to travel as needed for the role - own car required. Desirable: Knowledge or experience in lettings. ARLA/Propertymark qualification. What We Offer: A supportive and collaborative working environment. Competitive salary with performance-based bonuses. Opportunities for professional development and training.