Assistant Manager Role – Crouch End Venue Are you passionate about hospitality, thrive on connecting with your local community, and have the drive to develop a thriving business? If you live in or near Crouch End and have a deep understanding of the area, we want to hear from you Humble Grape is a group of highly successful, customer-focused wine bars/restaurants offering unique, high-quality dishes and an exceptional wine experience. We are looking for a dynamic and motivated Assistant Manager to join our team and help drive business growth in our Crouch End venue, with occasional support at another branch (one day per week). Key Attributes We’re Looking For: Local Insight: Someone who knows and understands Crouch End, its residents, and its unique vibe. Business Development: A proactive individual who is excited about driving sales, building customer relationships, and maximising the venue’s potential. Flexibility: While this is a managerial role, we offer flexibility in hours (standard contracts of 48h or reduced hours of 30-35 per week). We’ll work with you to find the right fit. Passion for Excellence: A leader who delivers exceptional service, motivates the team, and ensures every customer feels special. Key Responsibilities: Oversee front-of-house and back-of-house operations, ensuring smooth daily functioning. Lead a busy service, inspiring and motivating the team to deliver outstanding customer experiences. Manage bookings and ensure covers are maximized while maintaining impeccable service. Build relationships with regular customers, understanding and catering to their preferences. Support staff training and development to uphold the highest standards of hospitality. Candidate Profile: Proven experience as an Assistant Manager in a busy hospitality setting. Passionate about exceptional customer service and professional surroundings. Strong communicator with both customers and colleagues. Detail-oriented and able to manage multiple tasks in a fast-paced environment. Knowledgeable and passionate about wine; WSET qualifications are a plus but not required. Professional presentation and fluent in English. Right to work in the United Kingdom. Why Join Humble Grape? Competitive salary and benefits package. Flexible working hours tailored to your needs. Referral schemes, employee discounts, and free meals. Opportunities for development, including WSET qualifications and management courses. Annual staff events, supplier trips, and rewards for excellence. Wellbeing initiatives and a supportive, inclusive culture. About Humble Grape: Since 2009, Humble Grape has been on a mission to make wine socially inclusive, approachable, and unforgettable. Our ethos celebrates storytelling, sustainable winemakers, and a warm, welcoming environment. As we continue to grow, we’re seeking passionate individuals to help shape our future. If you’re ready to be a part of an innovative, growing company and want to make your mark in Crouch End, apply now to join the Humble Grape family Salary 35k-38k per year