Our client in the Salford area are looking for a Business service administrator. We are looking for an experienced Business Service Administrator, preferably with knowledge of the energy market or similar. Your duties will include: General administration duties including mail merges for onboarding packs Taking enquiries and seeking solutions by phone and email, acting as first point of contact Take card payments and update customer accounts Build, develop and manage key relationships internally and externally Championing the business and its' class leading service delivery Use, update and be involved in new IT systems rollouts Contribute ideas to improve systems, processes and efficiencies Provide cover and assistance to other functions within the business as required Be aware of and work within corporate and industry standards Knowledge of Excel, Xero, Sage and Customer Relationship Databases (CRM) preferred Knowledge of the energy industry preferred Experience of B2B and B2C Based in Salford, M7 Free parking. Salary - commensurate with experience, annual bonus Major Recruitment acts as an employment agency for permanent recruitment & employment business for the supply of temporary workers. By applying for this job you accept the T&Cs, privacy policy and disclaimers which can be found at Major Recruitment website INDTM