Our client are a specialist ergonomics company dedicated to looking after the musculoskeletal needs and well-being of 70% of the UK work population – the office worker.
They are seeking an Administrator to provide administrative support to the team of this company and an associated company when required.
THE ROLE :
Create, update and the administration of case referrals into the Company Software program.
Deal with Case referrals from start to finish.
Prepare correspondence, documentation or presentation materials.
General administration duties including answering phone calls, taking messages.
Deal with any emails received or accurately take a message to pass on to responsible person.
Accurately maintain electronic and hard copy filing system.
Process and deliver requests for information and data.
Resolve administrative problems and enquiries.
Prepare and modify documents including correspondence, reports, spreadsheets, drafts, memos and emails.
Assist the Directors in administrative tasks, such as drafting or proof reading policies & procedures.
Maintain high levels of confidentiality in regard to information (such as patient notes) within the business.
The successful candidate will have 2 years' administrative experience and preferably in a fast paced office-based environment. Experience of working with CRMs or bespoke database systems would be advantageous.
THE PERSON :
Maths and English A-C in GCSE or equivalent
IT/computer qualifications, desirable but not essential
Intermediate/Advanced in Microsoft Office, Word, Excel, PowerPoint and Outlook skills
Excellent attention to detail
Able to problem solve and respond appropriately to a wide range of enquiries
Ability to confidently work alone or in a team
Discrete/confidential
Self-motivated, proactive and able to use own initiative
Fantastic communicator with a professional telephone manner
Highly organised to be able to manage time and task management of self and others
High level of customer service (internally and externally focused)
Friendly and approachable
Team player
Creates strong professional working relationships
Willingness to go above and beyond the minimum expectation
Adaptable and able to work in any aspect of both businesses when required
The hours of work are 30 hours per week, to be worked Monday to Friday.
Job Type: Part-time, Permanent
Salary: £11.75 per hour