Location: Leeds Salary: £25,000
About us
At Arbor, we’re on a mission to transform the way schools work for the better.
We believe in a future of work in schools where being challenged doesn’t mean being burnt out and overworked. Where data guides progress without overwhelming staff. And where everyone working in a school is reminded why they got into education every day.
Our MIS and school management tools are already making a difference in over 7,000 schools and trusts. Giving time and power back to staff, turning data into clear, actionable insights, and supporting happier working days.
At the heart of our brand is a recognition that the challenges schools face today aren’t just about efficiency, outputs and productivity - but about creating happier working lives for the people who drive education every day: the staff. We want to make schools more joyful places to work, as well as learn.
About the role
We are looking for a collaborative and enthusiastic Sales Admin Assistant to join our Sales Operations team and help the sales and finance teams operate effectively and efficiently. The remit and focus of the role is to help us best use our data and systems to drive growth, collaborate, attribute success, uncover insights, and forecast what happens next. It’s a broad and exciting role, so we’re looking for someone up for a challenge - if you're highly organised and a diligent candidate, this is the role for you.
Core responsibilities
* Help us best use our data and systems to drive growth, collaborate, attribute success, uncover insights, and forecast what happens next.
* Support the leaders of sales and marketing to make better decisions, faster.
* Support with Salesforce to unite the MIS product teams into a single, highly effective team.
* Help the sales and finance teams operate effectively and efficiently.
* Take responsibility for correcting data in our systems.
* Successful review of all renewal data.
* Prompt responses to queries.
* Support in the administration of Salesforce users, including password resetting, new user creation, and training assigning.
* Support in approval processes, ensuring timely completion of approvals and accuracy throughout.
* Support the configuration and maintenance of Salesforce.
* Provide reports upon request on any recorded information.
* Support in the continued merge and integration of systems, for instance, checking the correct matching of products between SF and Chargebee.
* Constantly improve and maintain data accuracy within all systems with a particular focus on Salesforce.
* Partner with the Heads of Marketing, Sales Development, Customer teams and Sales Operations to make sure the sync between the software is functioning.
* Be a team champion for data protection, privacy and GDPR compliance and ensure all data held or processed through the team’s systems is done so compliantly.
* Support in creation of the monthly sales and marketing data to support sales cadence and forecasting.
About you
* Previous experience working in Sales and/or Marketing Operations.
* Hands-on experience with CRM systems.
* Outstanding analytical mindset, with ability to communicate concisely to stakeholders.
* Demonstrated autonomous approach to analysis across all levels of the business.
* Ability to handle large, frequently changing data sets.
* Understanding of adjacent processes, particularly financial reporting, billing and contract management.
What we offer
The chance to work alongside a team of hard-working, passionate people in a role where you’ll see the impact of your work every day. We also offer:
* A dedicated wellbeing team who champion initiatives such as mindfulness, lunch n learns, manager training, mental health first aid training and much more!
* 32 days holiday (plus Bank Holidays). This is made up of 25 days annual leave plus 7 extra company-wide days given over Easter, Summer & Christmas.
* Life Assurance paid out at 3x annual salary.
* Comprehensive wellness benefit provided by AIG Smart Health, which provides a 24/7 virtual GP service, Mental health support, Counselling, and personalised Health Checks.
* Private Dental Insurance with Bupa.
* Salary sacrifice Pension provided by Scottish Widows.
* Enhanced maternity and adoption leave (20 weeks full pay) and paternity (6 weeks full pay) pay.
* 5 free return to work maternity coaching sessions, helping you adapt to this new exciting time of life!
* Access to services such as Calm and Bippit (financial wellbeing coaching).
* All of our roles champion flexible working and we are happy to discuss what this means to you.
* Social committees that plan team, office and company-wide events to bring people together and celebrate success.
* Dedicated professional development training budget (CPD courses, upskilling resources, professional memberships etc).
* Volunteer with a charity of your choice for a day each year.
* Dog friendly offices!
Interview process
1. Phone screen
2. 1st stage
3. 2nd stage
We are committed to a fair and comfortable recruitment process, so if you require any reasonable adjustments during your application or interview process, please reach out to a member of the team at careers@arbor-education.com.
Our commitment is also backed by our partnership with Neurodiversity Consultancy, Lexxic who provide us with training, support and advice.
Equal Opportunities
Our goal is for Arbor to be a workplace which represents, celebrates and supports people from all backgrounds, and which gives them the tools they need to thrive - whatever their ambitions may be so we support and promote diversity and equality, and actively encourage applications from people of all backgrounds.
Refer a friend
Know someone else who would be good for this role? You can refer a friend, family member or colleague, if they are offered a role with Arbor, we will say thank you with a voucher valued up to £200! Simply email: careers@arbor-education.com
Please note: We are unable to provide visa sponsorship at this time.
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