Job Description
1. Supporting the HR Business Partner (HRBP) through the provision of generalist, proactive support on a range of employee relations issues
2. Providing an efficient service for employees requiring guidance, help and advice in respect of Company policies and procedures and Employment legislation
3. Creating a positive employee relations approach; supporting, coaching and upskilling Managers to fulfil their people management responsibilities
4. Providing operational support and advice on employee relations matters; such as disciplinary, grievance, appeals.
5. Supporting with redundancy consultation processes and TUPE when necessary.
6. Proactively dealing with absence management; assisting with the identification and resolution of problematic cases and long-term sickness issues, monitoring KPIs and trends to propose preventive measures
7. Managing an allocated employee relations case load
8. Assisting the team to support departments/teams through organisational change and embedding new structures and processes where required
9. Maintain employment legislation knowledge to provide sound guidance and expertise to management.
10. Working with the Management team to drive performance on key people metrics
Qualifications
11. Proven track record in a similar ER/HR role
12. Experience of handling ER cases including disciplinary and grievance, appeals, absence management and redundancy
13. Up to date knowledge of employment legislation including GDPR
14. High level of discretion and confidentiality
15. Resilient, flexible, assertive, and confident in approach
16. Effective communication and interpersonal skills
17. Ability to work under pressure and to deadlines
18. Ability to manage and prioritise a busy and varied workload
19. Excellent stakeholder, people and change management skills
20. Good analytical and systems skills
21. Customer focused approach
22. Problem solving ability in a fast-paced business
Additional Information
Along with your benefits package we also offer a wide range of perks for our colleagues:
Reward, Recognition and Opportunities
Frasers Champion - Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits, owned it or been relevant.
Fearless – By October, we want our share price to hit £10. If that happens for 30 or more consecutive trading days, all colleagues across the business will receive a bonus! The top performers in the company will receive unprecedented bonuses, worth from £50, to £1million! Senior leaders across the business nominate these performers twice a year for embodying our core values and delivering exceptional performance*.
*subject to terms and conditions
Frasers Festival – an event like no other! Our Frasers Festival is our celebration for Head Office and Retail Staff across the UK and Europe – hosting a MEGA brand village, guest speakers from the world's biggest brands, evening entertainment, the ultimate Frasers Fearless Fitness Challenge and much more.
CEO Sessions – Once a quarter we offer 20 employees the opportunity to attend our “CEO Sessions” ran by our CEO and leadership team. Employees have the chance to connect, network and submit questions around specific topics such as our Sports or Luxury business.
Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work.
Employee Welfare
Frasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free.
Retail Trust – We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support.
What’s next?
Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter- this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.