As an organisation we recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.
We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.
We are looking for 2 x Band 4 (22.5 hours per week) individuals to support us in the management of our large skin cancer patient caseload. We look after patients with a variety of skin cancers including melanoma and squamous cell carcinomas. The incidence of skin cancers is increasing every year and so too is our workload.
You will be working with 7 skin cancer Clinical Nurse Specialists and are very supportive. We are looking for somebody who is well organised, can prioritise and has the ability to work to deadlines. You will be expected to communicate with patients, organise appointments and liaise with the wider multi-disciplinary team.
We would like core hours covered and visibility in the office. Flexible working can be applied for.
Main duties of the job
1. To maintain a database of outstanding patient procedures and scans according to requests from the CNS (clinical nurse specialist). Check for results on a daily basis and then notify and escalate to the relevant professional accordingly.
2. To assess the priority of patient queries or tasks from patient databases. To then pass this information on to the relevant CNS, doctor or department, or deal with them yourself if within scope of practice.
3. To maintain a database of all patients under routine skin cancer follow up and ensure that their appointments are booked on time, escalating to a CNS or appointment booking coordinator, if not.
4. To be aware which CNS team members are available each day in order to ensure tasks and information are being passed on appropriately, and not missed due to staff absence.
5. Maintain other necessary databases.
Working for our organisation
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond.
Detailed job description and main responsibilities
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
Person specification
Knowledge
* Demonstrable Experience of working with computer systems including Microsoft Word, Excel, databases
* Experience of working as part of a team and on own initiative
* Experience of dealing with the public, telephone and face to face
* Experience of interpreting and extracting information from paper & electronic records, including using clinical information systems
* Experience of working with NHS computer systems including Careflow EPR, Careflow Workspace, ICE
* Experience working with Multidisciplinary teams including part of MDT meetings
* NHS Experience
Skills
* Effective communication, influencing and negotiating
* Ability to work under pressure to strict deadlines
* Able to be empathetic, support and empower others
* Demonstrate excellent organisational and administrative skills (E)
* Proven ability to work under own initiative and with flexibility
* Resilience and ability to deal with difficult situations
* Knowledge of clinical services and medical terminology
Qualifications
* Educated to GCSE, grade C or above (or equivalent) in English Language and Maths
* Business and Administration Level 3 NVQ or equivalent experience
* Methodical and reliable, with attention to detail and accuracy
* Self motivated, enthusiastic and approachable
* Able to prioritise own workload
* Demonstrate a flexible and adaptable approach to work with a willingness to learn and develop role
* Exhibits diplomacy and interpersonal skills with ability to interact with people of all levels and backgrounds
* Ability to gain influence and motivate people to achieve progress
* Professional in appearance and approach
We hope that you will decide to join us and become part of this exciting journey, helping us to shape our future together.
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