Description
Summary
Responsible for supporting the Youth Basketball League including signing-in guests and providing day-of assistance.
Essential functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
* Greeting members and guests upon arrival at Adventure Central
* Facilitating sign-in sheet for guests upon entrance
* Set-up and clean-up for league (including moving moon bounces, setting up tables/score boards, raising basketball hoops, cleaning up trash/basketballs)
* Directing foot-traffic and answering questions
* Monitoring Adventure Central area during event to ensure safety and comfort of guests
* Call, answer and respond to emergency codes
* Communicate with the MOD during and after shift
* Deliver outstanding service to our members, guests and fellow team members with friendliness, direct eye contact, and a pleasant demeanor
Requirements
Physical demands
* Must be able to stand, move, walk, and bend for the duration of a shift
* Must have work availability Saturday or Sunday 11:30PM- 7:00PM
* Must be able to fully participate in all indoor and outdoor activities
* Must be able to work professionally and calmly in an environment which may have heightened noise and stress
* Must have ability and willingness to work varied shifts including days, evenings, weekends, and holidays
Required competencies, education, and experience
* High School Diploma or GED preferred
* Prior customer service experience highly desired
* Prior experience hosting birthday parties
* Superior customer service skills
* Ability to work well and effectively as part of a team
* Ability to communicate effectively
* Must have genuine interest in working with and interacting with children
* If not already certified, attend CPR/AED training provided by acac; maintain current certification for the duration of your employment
* Must be at least 16 years old
Company Expectations
* Read, sign, and abide by the policies included in the Team Member Handbook
* Park in team member designated areas
* Club cleanliness is an all-team responsibility; assist whenever necessary in any area of the club to keep club neat and clean
* Assist with Service Days
* Willingness to assist with acac programs, special events, or activities outside your department
* When supervisor or team member calls or emails, promptly return contact
* Exhibit a positive attitude at all times
* Deliver outstanding service to members and guests with friendliness, direct eye contact, a pleasant demeanor at all times
Affirmative Action/EEO statement
acac is an equal opportunity employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status.
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities and activities may change at any time with or without notice.
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