Business Support Manager (Long Marston)
Application Deadline: 29 November 2024
Department: Long Marston
Employment Type: Full Time
Location: Long Marston
Description
Long Marston Rail Innovation Centre
Porterbrook is on an exciting journey at the Long Marston Rail Innovation Centre (RIC) in Warwickshire, and we’re looking for outstanding people to be a part of our team at the 135-acre site. We’ve made huge investments here that will see Long Marston RIC play a pivotal role in the future of the UK’s railway, as an exceptional facility to test and trial new traction technologies, securely store rolling stock and provide training in a live environment. The UK’s first hydrogen-powered passenger train was built and is being tested by Porterbrook here, and we’re also the home of the country’s largest outdoor rail exhibition, Rail Live. Our small, close-knit and passionate team based at the site ensure that everything runs smoothly across Long Marston RIC each day, and we have some exciting opportunities to join them.
Key Responsibilities
Role Purpose
The Business Support Manager will provide high quality, proficient and comprehensive support to the management team enabling the Long Marston site to operate effectively.
Responsibilities include coordinating the management team schedules and meetings, preparing documents and reports, and acting as a key point of contact for both internal and external visitors and site events. The role also involves overseeing financial processes, ensuring accurate invoicing & maintaining record-keeping systems, and coordinating the onboarding of new staff.
* Provide thorough administrative oversight to the Long Marston management team with regards to the team schedule, meeting arrangements, facilities booking & event management.
* Meeting facilitation including agendas, minutes, tracking of deadlines & reminders to achieve target dates.
* Co-ordination & timely preparation of documents, reports & presentations for the site management team.
* Provide administrative support to the General Managers including diary management & emails, drafting responses & organising important communications.
* Support & facilitate VIP & all other meetings by liaising with the site management team, ensuring requirements have been wholly understood.
* Act as first point of contact for both internal and external events on site, escalating any issues or decision points as necessary.
* Work with the management team to ensure the corporate presentational standards expected at Long Marston are being upheld.
* Manage site financial processes, with support from the Finance Department. Ensuring all customers are accurately invoiced for services according to the terms of their contract and the effective rate card.
* Manage payments for all services onto site, maintaining an expenditure tracker to monitor spend vs budget.
* Raise and receipt requisitions in line with the Porterbrook processes, ensuring these are created in good time and are approved in line with the delegated authorities.
* Co-ordinate the inputs for payroll relating to all Long Marston based staff.
* Co-ordinate onboarding of new starters, including induction, site/building access, workspace set up & workwear.
* Manage PPE, stationery and all other consumables for the site, maintaining a good supply of all items at all times.
Skills, Knowledge and Expertise
General Requirements
Requirements are for a proactive individual with the ability to communicate with personnel at all levels. Extensive administration experience is essential to provide team coordination across the Long Marston site.
* Educated to A-Level or equivalent.
* Extensive experience in a Business Support Manager or similar role.
* Experienced in handling financial and other confidential information.
* Practised in communicating effectively at all levels with both internal and external stakeholders.
Key Skills
* Strong coordination skills with the ability to manage multiple activities individually and across a team.
* Excellent organisational skills.
* Outstanding interpersonal & communication skills.
* Ability to operate within a team and under their own initiative.
* Strong attention to detail.
* Excellent people management skills.
* Highly proficient in using MS applications – including Word, Excel, PowerPoint.
A great place to work
We are seeking the very best talent to join the team, and offer an excellent salary, along with bonus and benefits. This is a fantastic opportunity to join a great organisation with excellent people and a road map for the future to grow and develop the business. Some of our benefits are listed below:
* Excellent pension scheme.
* Financial wellbeing support.
* Flexible working.
* Enhanced family friendly policies.
* Adoption & Shared Parental Leave benefits.
* Enhanced Armed Forces policies.
* Ongoing support with professional and personal development.
* Long service awards.
* Porterbrook Star awards.
* Life assurance.
* Healthcare cash plan.
* 25 days’ annual leave + Bank Holidays + option to buy and sell up to 5 days’ additional leave.
* Additional days annual leave for long service.
* Season ticket loan.
* Cycle to work scheme.
* Free parking at our Derby and Long Marston sites.
Should you be suitable for the role, the full benefits package will be discussed in more detail during your screening call.
To apply
Please follow the link at the top of this page to send your CV and a covering email with full details of why you would be a great addition to the Porterbrook team, along with details of your current salary and notice period.
If you have a disability or need any reasonable adjustments during the application and selection stages, please let us know. We’re committed to building an inclusive culture where everyone can develop to their full potential.
This vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.
Please note we are not accepting approaches from recruitment agencies for this role.
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