About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com We currently have a vacancy for a branch manager in our Glasgow branch. The successful candidate will be dealing with all aspects of forwarding, being an effective contributor and leader of the operation within the branch. The Opportunity : To assume full responsibility for operational, financial, facilities and developmental requirements of the branch, with a growth mindset To prepare the annual budgets in collaboration with Finance and Commercial teams, and to held accountable for delivering through P&L and Commercial Management and activity To deal with all aspects of International and Domestic freight movements (Import, Export by Sea, Sea-Air, Air, and/or Land). To identify trends within the business, and actively develop solutions for maintaining positive momentum or correcting negative patterns To continually review and streamline working processes to enable best practice with lowest resource/financial impact To ensure profitability of accounts is maximised and loss making accounts are challenged and addressed What you'll need to succeed : IT literate (ability to utilise MS Office tools such as Word, Excel, etc) Commercial awareness is essential in this role from Key Account involvement to new business sales Knowledge of Cargowise CW1 Operating System would be an advantage, along with PAVE and Workflow Solid track record in a Multi-Modal position, with a proven track record in Branch and Financial Management Hands-on current operational experience in a multi modal/multi-directional environment Ability and confidence to deal with difficult customers if the need arises What moves you? At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000 people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further. Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up. At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities. To find out more about us visit www.careers.tollgroup.com You must be entitled to work in United Kingdom and be prepared to undertake pre-employment checks including a criminal history check and medical.