Overview
Responsible for cleaning, clearing, and setting tables in the dining area and coordinating the activities of other Bus Persons.
Responsibilities
* Delivers exceptional guest service (i.e., prompt, friendly, professional, and responsive), using proper greeting and departure phrases and service standards established by F&B management.
* Ensures dining room is presentable, properly set (e.g., tables, silverware, and glassware), and ready for service.
* Prepares server station prior to the opening of the shift.
* Replenishes supply of clean linen, silverware, glassware, and dishes in dining room.
* Removes plates as dictated by guests, servers, and management.
* Communicates with restaurant management to provide appropriate levels of service to top-tiered Club Chumash players (e.g., Black and Platinum).
* Communicates with management team for any supplies needed for service.
* Communicates effectively with Servers and other Team Members to optimize guest experience.
* Performs nightly restocking and cleaning of stations.
* Familiarize with the food selections offered and the standards in service.
* Acts as an expediter on busy nights by assigning and communicating completed orders to the appropriate servers.
* Assists all Team Members in department as needed and applicable (e.g., food running, serving, etc.)
* Builds a work environment that promotes teamwork, partnership, recognition, mutual respect, collaboration, performance feedback/management, and Team Member satisfaction while role modeling the company values, behaviors, and culture of One.Team.Chumash.
* Performs other duties as assigned.
Qualifications
* High School Diploma or GED Certificate.
* Two years of prior experience bussing or serving in a fine dining environment.
* Basic computer proficiency utilizing Microsoft applications, e-mail, and Internet.
* Willingness to work flexible schedules in a 24/7 work environment, including holidays, nights, and weekends.
* Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
* Native American hiring preference applies.
* Innovation Orientation: Committing to create and search for new and innovative approaches to activities that enhance performance.
* Attention to Detail: Taking responsibility for a thorough and detailed method of working.
* Oral Communication: Shaping and expressing ideas and information in an effective manner.
* Integrity: Upholding generally accepted social and ethical standards in job-related activities and behaviors.
* Teamwork: Working as a productive member of a cohesive group toward a common goal, and contributing to team development and effective team dynamics.
Location
3400 Highway 246
Minimum Pay Rate
$11.83 per hour (Avg. including tips $23.66) -DOE
Maximum Pay Rate
$11.83 per hour (Avg. including tips $23.66) -DOE #J-18808-Ljbffr