Overview
We are seeking an experienced Contract Manager to join our team in Hemel Hempstead on our Cormar contract. This customer-facing role requires a commercially savvy individual with a passion for delivering exceptional service and driving growth.
Salary - £Comp
Benefits - competitive benefits package, Car Allowance/Company Car + Optional of private health care & performance based bonus and pension Scheme.
How will you contribute?
1. Build a relationship with the customer, securing contract renewals and ensuring business excellence
2. Ensure all KPIs, such as operational and financial targets are met as required
3. Engage, develop and motivate your team to ensure a positive and constructive workplace and drive colleague engagement
4. Be an advocate for excellent customer experience
5. Work efficiently to tight deadlines to ensure customer satisfaction targets and service targets are adhered to in line w...