Volution Ventilation UK (VVUK) is a market leader in residential and commercial ventilation systems; our purpose is to provide healthy indoor air, sustainably. We are closely aligned with environmental, health, regulatory and consumer developments that are reshaping the world's expectation of how we live life indoors.
VVUK is the UK entity for Volution Group plc, and this role is based in Reading at our Manrose site - RG6 1AZ.
Hours of work:
* Monday to Thursday 8.45am - 4.55pm, Friday 8.45 - 4.25pm
* Lunch time 40 mins unpaid.
* There will be a requirement to work during month/ quarter/half and year ends, typically 3 days before and 1 day after the period end.
Job Profile:
As a Credit Controller within our Accounts Receivable team, you will effectively manage and control a designated section of the Sales Ledger in all aspects of Credit Control.
You will be required to have regular contact with customers for outstanding payments, log incoming queries, and liaise with internal departments for query resolution.
As a Credit Controller, you will:
* Take complete responsibility for a designated section of the Sales Ledger, manage debit to agreed targets.
* Ensure that all monies due to the company are paid in accordance with agreed credit terms. Chase all accounts in accordance with company policy and maintain accurate records.
* Handle disputed items (credit notes), including product returns in conjunction with the Returns team and negotiate to obtain payment within agreed terms.
* Regularly review, amend and maintain the integrity of customer information held on the database.
* Identify changes in payment patterns and propose action to avert indebtedness and minimize risks to the company.
* Complete account reconciliations to company deadlines.
* Provide input into cash forecast and conclude monthly processing and ensure all other reporting deadlines are met.
* Ensure new accounts are opened in a timely manner and in line with company policy.
* Actively review orders on “Credit Hold” and prepare the necessary paperwork for authorization and release.
* Appropriately manage the specific and discretionary insurance levels on accounts.
* Ensure the accurate allocation of cash receipts to invoices outstanding.
* Arrange repayment of credit balances where appropriate.
Key knowledge, skills, and experience you will need to succeed:
* 2+ years of relevant experience in a busy Credit Control department using a computerized system (Sage, SAP, Oracle, etc.).
* Excellent telephone manner with the ability to “get results” whilst maintaining cordial relationships with key internal and external customers.
* Ability to recognize potential risks to the business and judge when they should be escalated.
* Ensure that deadlines are adhered to and personal workload managed.
* Must be proficient in the use of PC software applications including Microsoft Excel and Word.
* Prioritize key tasks effectively and demonstrate a high degree of accuracy and attention to detail.
* Good interpersonal skills and be able to communicate effectively at all levels.
* Awareness of good customer service standards.
* Ability to cope with change and conflicting demands.
* Team worker.
What we can offer you:
* Salary depending on experience
* Monthly bonus up to 10% (individual and team based)
* Annual leave – 25 days plus 8 bank holidays
* Pension auto-enrolment after 3 months of service
* Health Assured - Employee Assistance Programme
* Boost Works Discount platform for supermarkets and high street retailers.
* Ongoing training & development
* Onsite parking / good transport links
Equal opportunities:
All current employees and potential employees are provided equal employment opportunities by Volution Group Plc.
Notice to Agency and Search Firm Representatives:
We are not accepting unsolicited CVs/resumes from agencies and/or search firms for this job posting.
Job Types: Full-time, Permanent
Pay: £27,000.00-£27,945.00 per year
Additional pay:
* Bonus scheme
Benefits:
* Employee discount
* Free parking
* Health & wellbeing programme
* Referral programme
Schedule:
* Monday to Friday
Ability to commute/relocate:
* Reading, RG6 1AZ: reliably commute or plan to relocate before starting work (required)
Experience:
* credit control: 2 years (preferred)
Work authorisation:
* United Kingdom (required)
Work Location: In person
Reference ID: CREDCO64728
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