IT Support Technician
Salary: 24,000 - 25,000
Location: Tunbridge Wells
Key duties:
* Install and maintain computer hardware and software.
* Manage a database of support requests and allocate tasks appropriately.
* Ensure ICT areas are operational daily and in good condition.
* Conduct hardware checks, repair minor faults, and escalate complex issues as needed.
* Provide technical support and training for staff and users.
* Maintain and develop the network and backup/archive computer files.
* Support adherence to IT policies, including data protection and safeguarding.
* Resolve technical issues related to hardware and software.
* Manage and maintain IT systems, software licensing, and online services.
* Assist with CCTV and access control systems, ensuring compliance with protocols.
* Configure, deploy, and maintain devices such as phones and ID badges under guidance.
Apply now for immediate consideration!
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