Job summary
The Learning & Development Officer is a newly established role within Harrogate and District NHS Foundation Trust, created to support the Learning & Development team in delivering essential training and educational programs. This position plays a pivotal role in coordinating induction programs, apprenticeship initiatives and maintaining accurate training records. By providing high-quality administrative and logistical support, the Officer ensures the smooth delivery of training and development activities across the Trust.
Main duties of the job
1. Facilitate and coordinate the Trust's induction programs, including Corporate and Clinical Induction.
2. Support apprenticeship programs by tracking progress, managing records, and liaising with training providers.
3. Maintain training records in systems such as ESR and Learning Lab, ensuring data accuracy.
4. Act as a primary contact for routine enquiries from staff, managers and apprentices, escalating complex queries as necessary.
5. Process purchase orders, manage training-related expenses and update training information on the Trust's intranet.
6. Serve as a deputy for the Learning & Development Advisor when needed.
About us
At Harrogate and District NHS Foundation Trust, we aim to reflect our values in everything we do - Kindness, Integrity, Teamwork and Equality. So if you're looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients' lives, Harrogate and District NHS Foundation Trust is the place for you.
We employ more than 5,000 staff across North Yorkshire and beyond. We provide community services from Scarborough to Skipton, and offer hospital-based services from Harrogate District Hospital and Ripon Community Hospital. The roles we offer reflect the range of services we provide - they include nursing and medical roles, but also clinical support roles, apprenticeships, administrative roles and management positions as well as work experience and voluntary opportunities. Explore more about the types of roles we offer and current vacancies on our jobs page.
Job description
Job responsibilities
Please see attached job description and person specification. If you have any questions please contact Nichola Langdale on
Person Specification
Qualifications
Essential
7. Diploma level qualification (or equivalent experience at that level)
Desirable
8. Qualifications in Microsoft Office
Experience
Essential
9. Experience of office or busy environment
10. Planning and organising workload to meet deadlines
Desirable
11. Experience of working in the NHS
12. Experience of the InPulse, Mobile Apps or NHS Staff Survey data
Knowledge
Desirable
13. Awareness of Human Resource policies and procedures, HR best practice, employment legislation, and equal opportunities issues.
Skills and Aptitudes
Essential
14. Excellent communication skills - both verbal and written
15. Advanced keyboard skills
16. Able to prioritise and respond flexibly to changing demands
17. Commitment to equal opportunities
18. Excellent attention to detail and accuracy
19. Ability to effectively manage competing demands
20. Ability to communicate technical concepts and terms to a non-technical audience
21. Able to use initiative
22. Able to work without direct supervision
23. Adaptable and pro-active
24. Ability to work within a team and communicate effectively with staff at all levels
25. Ability to manipulate data
Desirable
26. Competent in the use of computer packages
27. Use knowledge and experience to anticipate and support the needs of managers/directors.
Personal Ciurcumstances
Essential
28. Satisfactory attendance record
Desirable
29. Displays enthusiasm for self-development
Other
Essential
30. Flexible approach to work
31. Legally entitled to work in the UK