Monday - Friday (occasional weekends for assist with events)
Full Time
Leeds, England
This role sits within our Business & Industry division, catering for those within the workplace. Taking care of catering and dining services, we're one of the industry's largest and most innovative contract caterers. With menus available to pre-order and with in-app payment, Elior B&I have matched the tastes and dietary requirements of our four million daily customers with 21st-century tech.
What you’ll be doing…
As an Operations Manager you will proactively manage teams in multiple sites as well as be accountable for overseeing recruiting, inducting, training and supporting Site Managers to deliver an efficient, high quality service to Elior UK, our customer and clients.
* Motivating and managing a team within multiple sites
* Controlling and managing a budget creating a platform for financial growth
* Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence, retain business and innovative menu planning
* Plan, lead and deliver effective mobilisation/demobilisation of contracts, co-ordinating with relevant support functions
What can you bring?
* Proven experience of successfully managing multiple-sites and teams and working with external clients
* Genuine interest in customer service excellence
* A strong team player, inspiring and motivating to large teams
Our way of saying thank you...
At Elior, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts.
* FREE On-Site Lunches: Savour delicious and healthy meals, on us, every day at work
* Flexible Working: Enjoy the freedom to balance work and personal life with our flexible working hours
* Holiday Allowance: Start with 28 days of holiday to relax and recharge, increasing to 31 days after two years of service
* Family Leave: Prioritise your family commitments with our family leave options designed to support you during important times
* Paid Charity Leave: Make a difference in your community with paid time off to volunteer for your favourite causes
* Opportunities for Career Progression: Grow and advance your career with us, supported by continuous learning and development opportunities
* Comprehensive Wellbeing Benefits: Access mental health support and a range of wellbeing benefits to keep you feeling your best, both professionally and personally
* Life Assurance & Pension Schemes: Secure your future with our life assurance and workplace pension schemes
* Exclusive Discounts & Perks: Enjoy discounts and cashback on entertainment, leisure activities, and much more, alongside our popular cycle-to-work scheme
Why it's great to work for us...
Elior is a multi-award-winning people business and one of the UK’s leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including:
* Workplaces & Office Space
* Sporting Venues & Stadium
* Attraction & Heritage Sites
* Public Sector & Defence
* Health, Care & Hospitals
* Schools, Colleges & Universities
Along with our purpose of enriching lives everywhere, every day, we’re committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled.
That's why 87% of colleagues tell us how proud they are to work for us!
At Elior, we’re committed to creating a culture of respect, inclusion, and belonging for all.
Ultimately, we believe it’s our differences that make us stronger and enrich our work environment, which in turn makes Elior a great place to work!
If you need any support or adjustments during the application process, just let us know. We're happy to help.
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