Job summary This is an exciting opportunity for the successful candidate/candidates to join our Secure & SpLD Division as a Ward Administrators the successful candidate will be based at Aspen Wood LSU based on the Maghull Health Park, L31 1HW. The post holders will be ward based, and will be expected to provide a timely, accurate and comprehensive range of clerical, administration and cashier duties to support inpatient areas across the Division. The post holders will be key members of the ward based and administrative teams. The post holders will be required to maintain confidentiality in relation to patient and staff information. They will work flexibly to meet the needs of the service and to support the ward and service processes. The post holders will work with a high level of accuracy, a commitment to team working and continuous improvement to bring about positive service outcomes. They will have good written and verbal communication skills and demonstrable organisational and time management ability. If you consider yourself as having the necessary skills, experience and demonstrate the values of the Trust within your daily working, then we would like to hear from you. Can all applicants please ensure that you do have certificates for any of the qualifications you include on your application form, you will need to evidence these as part of the recruitment process. Please do not note any qualifications that you cannot provide certificates for. Main duties of the job We are looking for a full time Ward Administrator or 2 Part Time Administrators. This post requires the successful candidate/candidates to work on site to support out service. The post holder will act as a main point of contact for the wards at Aspen Wood Low Secure Unit and be a key member of the ward and administrative teams. With demonstrable typing and audio skills, the post holder will have a good knowledge of Microsoft Office applications and the ability to accurately record data. You will be required to prepare and take the minutes of a number of weekly ward/service meetings. The post holder will be required to audit clinical documents to support the clinical teams on the wards and input into the relevant Patient Clinical Information Systems, undertake diary management, cashier duties and the ordering of stock items for the service/wards. The post holder will also be required to support with cash office duties. About us Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 11 million people. We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities. At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so. Date posted 20 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year pro rata per annum Contract Permanent Working pattern Full-time, Part-time Reference number 350-SC6931339 Job locations Aspen Wood Low Secure Unit Maghull Health Park Liverpool L31 1HW Job description Job responsibilities The post holder will produce typed letters/reports for the ward on various issues relevant to the Service and distribute to others via internal mail and the e-mail system, as appropriate. In line with Service requirements, prepare agenda and papers for various meetings; attend, take and transcribe the minutes and distribute in accordance with agreed timescales. Coordinate all ward round documentation across all disciplines, including maintenance of the membership lists via the relevant Clinical Information and e-mail systems. In line with Service requirements, produce typed documentation to support key workers. Distribute relevant documents to members of the clinical team. Ensure an adequate process for disposing of confidential clinical information/ documents. Liaise with Service CPA Administrator providing information, as required and adding information into ward diaries. Maintain recording systems to support the ward manager with monitoring of annual leave, sickness, and training of ward staff via the online roster system. In line with Service requirements, maintain manual and electronic patient and ward records. Maintain stationery and provisions stocks and order any other items required for the ward and also keep audits on what has been purchased. Carry out general office duties, e.g. answer routine telephone enquiries, take/ deal with messages, book appointments when required, photocopying. Carry out Cashier duties as per training provided and in accordance with Trust Standing Financial Instructions. Escort professional visitors within the secure sites, as required. Liaise with clinical and other administration staff. Provide cover for colleagues as requested by the Administration Manager. Contribute to general development initiatives and project work in line with Service requirements. Ensure that work is conducted in accordance with Trust policies and procedures and contribute to their development. Arrange appointments for professional visitors as and when required, coordinating all aspects of the visit, and liaising with security. Job description Job responsibilities The post holder will produce typed letters/reports for the ward on various issues relevant to the Service and distribute to others via internal mail and the e-mail system, as appropriate. In line with Service requirements, prepare agenda and papers for various meetings; attend, take and transcribe the minutes and distribute in accordance with agreed timescales. Coordinate all ward round documentation across all disciplines, including maintenance of the membership lists via the relevant Clinical Information and e-mail systems. In line with Service requirements, produce typed documentation to support key workers. Distribute relevant documents to members of the clinical team. Ensure an adequate process for disposing of confidential clinical information/ documents. Liaise with Service CPA Administrator providing information, as required and adding information into ward diaries. Maintain recording systems to support the ward manager with monitoring of annual leave, sickness, and training of ward staff via the online roster system. In line with Service requirements, maintain manual and electronic patient and ward records. Maintain stationery and provisions stocks and order any other items required for the ward and also keep audits on what has been purchased. Carry out general office duties, e.g. answer routine telephone enquiries, take/ deal with messages, book appointments when required, photocopying. Carry out Cashier duties as per training provided and in accordance with Trust Standing Financial Instructions. Escort professional visitors within the secure sites, as required. Liaise with clinical and other administration staff. Provide cover for colleagues as requested by the Administration Manager. Contribute to general development initiatives and project work in line with Service requirements. Ensure that work is conducted in accordance with Trust policies and procedures and contribute to their development. Arrange appointments for professional visitors as and when required, coordinating all aspects of the visit, and liaising with security. Person Specification Qualifications Essential IT skills and experience. Previous experience working in an admin role Desirable Business Administration Level 3 or alternative relevant experience Knowledge & Experience Essential oProven relevant experience of working in an administrative role. oDemonstrable organisational and time management skills. oAudio typing skills. oGood written, verbal and non-verbal skills Desirable oExperience and knowledge of people who experience mental health issues. oExperience of working in a healthcare environment. oPowerPoint presentation skills. oCashier experience. oMinute taking experience. Skills Essential oAbility to work flexibly to meet service need. oAbility to use initiative and maintain a positive and professional attitude. oAbility to work as part of a team. oAbility to prioritise work with minimum supervision. oAbility to maintain confidentiality. oGood interpersonal skills and the ability to relate to people with tact and diplomacy. oWillingness to work in a secure setting. Person Specification Qualifications Essential IT skills and experience. Previous experience working in an admin role Desirable Business Administration Level 3 or alternative relevant experience Knowledge & Experience Essential oProven relevant experience of working in an administrative role. oDemonstrable organisational and time management skills. oAudio typing skills. oGood written, verbal and non-verbal skills Desirable oExperience and knowledge of people who experience mental health issues. oExperience of working in a healthcare environment. oPowerPoint presentation skills. oCashier experience. oMinute taking experience. Skills Essential oAbility to work flexibly to meet service need. oAbility to use initiative and maintain a positive and professional attitude. oAbility to work as part of a team. oAbility to prioritise work with minimum supervision. oAbility to maintain confidentiality. oGood interpersonal skills and the ability to relate to people with tact and diplomacy. oWillingness to work in a secure setting. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Mersey Care NHS Foundation Trust Address Aspen Wood Low Secure Unit Maghull Health Park Liverpool L31 1HW Employer's website https://www.merseycare.nhs.uk/ (Opens in a new tab)